Tri-Lingual Tech Sales & Support Consultant

Hunters International Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A digital transformation firm is looking for a Trilingual Tech Support & Sales Consultant in Kuala Lumpur. You will handle customer queries via chat and phone, achieve performance targets, and provide solutions in English, Mandarin, and Cantonese. Candidates should possess strong communication skills, technical knowledge, and sales ability. The role offers a basic salary of MYR 3,800 with a dynamic customer-focused environment.

Qualifications

• Strong communication across cultures.
• Familiarity with DNS, TCP/IP, FTP, SSH.
• Proficient in data entry and CRM applications.

Responsibilities

• Resolve customer issues and upsell through chat.
• Provide resolutions using cutting-edge solutions.
• Achieve individual performance targets and metrics.

Skills

Trilingual (English, Mandarin & Cantonese)

Strong written & verbal communication

Typing speed: 45 WPM

Ability to identify customer needs

Skilled in handling objections

Education

Minimum SPM or Diploma or Graduation Degree

Tools

CRM tools

WordPress

MySQL

Job description

A digital transformation firm is looking for a Trilingual Tech Support & Sales Consultant in Kuala Lumpur. You will handle customer queries via chat and phone, achieve performance targets, and provide solutions in English, Mandarin, and Cantonese. Candidates should possess strong communication skills, technical knowledge, and sales ability. The role offers a basic salary of MYR 3,800 with a dynamic customer-focused environment.