Treasury Cash Management (TCM) Payment Specialist

Healthcare Businesswomen’s Association; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A healthcare association in Selangor, Malaysia is seeking a TCM Payment Specialist to ensure accurate execution of payments and compliance with standards. The ideal candidate will have a degree in Accounting or Finance, at least 5 years of shared service experience, and hands-on SAP payment expertise. This role offers opportunities to drive automation and continuous improvements.

Qualifications

• Minimum 5 years in a shared service or similar environment is preferred.
• Hands‑on experience with SAP payment runs and manual payment processes is preferred.
• Excellent communication in English.
• Strong analytical and problem‑solving skills.
• Strong stakeholder management and customer service mindset.

Responsibilities

• Execute and monitor payment runs in SAP, ensuring adherence to Treasury rules and payment calendars.
• Validate payment requests, resolve unpaid or returned items, and manage exceptions with minimal manual intervention.
• Provide timely reporting and analysis to support performance improvement and cost optimization.
• Collaborate with stakeholders to resolve payment-related issues and deliver customer-focused support.
• Drive automation and process simplification, challenging manual processes where possible.
• Ensure compliance with Novartis Accounting Manual (NAM) and regulatory requirements.

Skills

Compliance And Controls

Continuous Process Improvement

Critical Thinking

Data Cleansing / Normalization

Embracing Change

Financial Accounting

Financial And Management Reporting

Rapid Problem Solving

Resilience

Tax

Education

Degree in Accounting / Finance / Business Administration / Economics

Tools

SAP

Job description

Job Description Summary

#LI-Hybrid
Location : Selangor, Malaysia

The TCM Payment Specialist ensures accurate and timely execution of payments across multiple entities, safeguarding compliance, quality, and efficiency in line with Novartis Treasury standards. This role supports end-to-end cash disbursement processes, drives automation, and contributes to continuous improvement initiatives.

Job Description

Key Responsibilities:

• Execute and monitor payment runs in SAP, ensuring adherence to Treasury rules and payment calendars.
• Validate payment requests, resolve unpaid or returned items, and manage exceptions with minimal manual intervention.
• Maintain proper documentation for audit and compliance purposes.
• Provide timely reporting and analysis to support performance improvement and cost optimization.
• Collaborate with stakeholders to resolve payment-related issues and deliver customer-focused support.
• Drive automation and process simplification, challenging manual processes where possible.
• Support knowledge management (user guides, FAQs) and KPI tracking.
• Participate in special projects and continuous improvement initiatives.
• Ensure compliance with Novartis Accounting Manual (NAM), Financial Controls Manual (NFCM), and regulatory requirements.

Essential Requirements:

• Degree in Accounting / Finance / Business Administration / Economics.
• Minimum 5 years in a shared service or similar environment is preferred.
• Hands‑on experience with SAP payment runs and manual payment processes is preferred.
• Experience with SAP system.
• Excellent communication in English.
• Strong analytical and problem‑solving skills.
• Strong stakeholder management and customer service mindset.

Skills Desired

• Compliance And Controls
• Continuous Process Improvement
• Critical Thinking
• Data Cleansing / Normalization
• Embracing Change
• Financial Accounting
• Financial And Management Reporting
• Rapid Problem Solving
• Resilience
• Tax