Travel Manager

Chubb Insurance Hong Kong; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance provider in Malaysia is seeking a dedicated professional to develop and maintain relationships with partners within the travel insurance sector. Responsibilities include managing client accounts, executing sales strategies, and ensuring successful partner onboarding. The ideal candidate will have at least 5 years of experience in the insurance industry, strong sales skills, and excellent communication abilities. A degree in any discipline is required, along with good analytical and interpersonal skills.

Qualifications

• Minimum 5 years of relevant experience in the insurance industry with proven sales record.
• Experience in the travel industry is a plus.

Responsibilities

• Develop and maintain relationships with partners and producers.
• Manage multiple client accounts effectively.
• Conduct periodic business reviews to assess satisfaction levels.

Skills

Analytical skills

Sales development

Interpersonal skills

Education

Degree in any discipline

Tools

Microsoft Office

Job description

Major duties and responsibilities

• The position is responsible for developing and maintaining relationships with our partners/ producers, providing exceptional customer service, and ensuring the successful execution of company strategy:
  -Growth of travel insurance portfolio to meet the financial target and profitability.
  -Develop and explore new distribution channels and travel related product offering.
• The role requires a strong understanding of the travel industry, excellent communication skills, and the ability to manage multiple client accounts simultaneously.
  

• Account Management
  -Develop and execute strategies to maximize sales and revenue from existing distribution channel.
  -Regularly monitor account performance, identify growth opportunities, and proactively address any challenges or bottlenecks.
  -Conduct periodic business reviews with accounts to assess satisfaction levels, identify areas for improvement, and implement necessary actions.
  -Monitor accounts receivables and assist in credit control activities to ensure the timely collection of outstanding premiums.
  
• Product Management
  -Act as subject matter expert for travel insurance product offering, conduct training for travel agents, market agents, affinity partners and etc.
  -Stay updated with industry trends, competitor offerings, and emerging technologies to identify opportunities for innovation and enhance our product portfolio.
  
• New Partner Implementation
  -Work closely with internal teams, such as operations and IT, to implement new partner accounts, ensuring a smooth onboarding process.
  -Act as the primary point of contact for newly onboarded partners, addressing any questions or concerns they may have and providing ongoing support to foster their success.
  
• Others
  -Other duties as assigned whenever deemed fit by the Management.
  

Qualifications

Skills

• Good analytical skill, Result oriented, Creative and able to multi tasks effectively.
• Strong sales, new business development and existing relationship development experience.
• Possess excellent business acumen and resourceful.
• Have good interpersonal skills, capable of working independently and be part if the team player.
• Insurance and financial product knowledge preferred.
• Good computer skills and familiarity in Microsoft Offices are required.

Experience

• At least 5 years relevant working experience in the insurance industry with proven sales record
• Experience in Travel industry will be an added advantage.

Qualifications

• Degree in any discipline.

Job Info

• Job Identification 28242
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Distribution - Brokers and Agents
• Business Unit Malaysia