Transport Supervisor (Outbound)

The Hershey Company; Johor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading international company is seeking a Transport Supervisor to manage and coordinate international shipments, ensuring timely deliveries in compliance with regulations. Responsibilities include planning shipments, managing documentation, and performing performance tracking. The ideal candidate will have strong coordination skills, knowledge of international trade regulations, and experience in freight tracking tools like S/4HANA.

Qualifications

• Experience in coordinating international shipments.
• Ability to analyze performance and implement corrective actions.
• Familiarity with customs documentation and compliance.

Responsibilities

• Coordinate end-to-end international shipments.
• Prepare shipment plans and manage cargo readiness.
• Monitor shipment changes and update stakeholders.

Skills

Strong coordination

International trade regulations knowledge

Cargo readiness assessment

Freight booking and tracking

Regulatory compliance

Tools

S/4HANA

GTS

Job description

Summary

The Transport Supervisor is responsible for end-to-end coordination of international shipments, ensuring timely and cost-effective delivery in compliance with company policies, customer requirements, and international trade regulations. This role requires strong coordination across internal teams, external stakeholders (SC&HBP), Freight forwarder, carriers and transporter to maintain smooth export operations and meet on-time delivery (OTD) targets.

Summary of major duties

Order & Shipment Planning

• Run VA05 (Open Sales Order Report) daily to monitor and validate sales order status.
• Check cargo readiness (MD04) and plan shipments based on product availability and container utilization.
• Prepare and send shipment plans (including ETD & ETA) to the HBP team 4 weeks in advance.
• Place carrier bookings based on product readiness and customer RETA, in line with approved rate agreements.
• Work with any ad hoc urgent shipment (Air & Land mode) with pricing team (3PL) and share the finalize plan to HBP with customer RETA, in line with approved rate agreements.
• Frequently monitor carrier portals and port systems to identify and respond to changes in sailing schedules or vessel information.

Documentation & Booking Management

• Request booking confirmations and initiate PTI settings based on POL free days and freight rate agreements.
• Validate SKU batches against Delivery Notes (DNs) and system availability (S/4HANA), and escalates discrepancies to HBP.
• Generate pick lists within 48 hours of DN receipt and forward to inhouse DC; working closely with inhouse operation and escalates DN issues if necessary.
• Coordinate with the forwarding team for customs documentation (invoices, packing lists, BCs, and tally sheets).
• Review and verify draft customs forms (e.g., K8, K1) to ensure regulatory compliance.
• Send IDOC files from GTS to broker and complete monthly closing for export in GTS.

Execution & Monitoring

• Perform PGI (Post Goods Issue) once containers truck out, and update PGI trackers.
• Monitor and track cargo from POL to POD through carrier platforms; update customers on any shipment changes.
• Maintain and update the shipment tracker and plan daily.
• Share finalized weekly loading plans every Wednesday and revise as needed based on last-minute changes.

Performance Tracking & Reporting

• Track and analyze OTD performance; identify issues and implement corrective actions.
• Prepare and share weekly and monthly GI reports, forecasts, and review & validate KPI data for exports.
• Update freight order tables and rates in S/4 monthly.

Stakeholder Engagement & Communication

• Lead weekly order review meetings with internal stakeholders and HBP team.
• Attend weekly meetings with carriers and planners for performance reviews.
• Participate in daily DDS meetings and update daily metrics before 8:30 a.m.
• Address escalations and inquiries from internal teams, customers, and external partners.
• Provide support during audits and manage any ad-hoc or urgent requests from customers.