Are you passionate about leading change and driving impactful transformation? We’re looking for Manager, Transformation to play a key role in executing UEMS’ strategic transformation program. Reporting to the Head of Transformation & Strategic Management, you will independently manage projects, lead enterprise-wide initiatives, and embed a culture of continuous improvement and innovation. In this role, you will collaborate closely with senior leadership, cross-functional teams, and key stakeholders to implement strategies that enhance efficiency, boost financial and operational performance, and strengthen organizational capabilities. By identifying growth opportunities and ensuring seamless execution, you’ll be instrumental in shaping our organization's future success.
Responsibilities
Work with key stakeholders to develop project scope of work documents and project plans that include planning, structuring, research, analyses of benefit & cost, work schedule and any related risks, as well as sourcing for vendors/ partners (wherever relevant / appropriate) and overall execution of initiatives relating (but not limited) to the assigned portfolios. Specifically:
Strategic Planning and Execution
- Collaborate with senior leadership to define transformation objectives and ensure alignment with UEMS’s overall strategy.
- Develop and drive initiatives across key transformation areas, including but not be limited to:
Operational Excellence
– Strengthen risk management, enhance customer experience, and improve joint venture frameworks.
Financial Transformation
– Optimise budgets, enhance financial governance, and drive cost efficiency.
Project Development
– Improve project feasibility analysis, execution, and management methodologies.
Organisational Development
– Build leadership capabilities, workforce planning, and talent development programs.
Programme Monitoring and Risk Management
- Oversee the execution and delivery of multiple transformation projects within scope, budget, and timeline.
- Develop dashboards to track key performance indicators (KPIs), success metrics, and overall program health.
- Identify risks, elevate critical issues, and implement mitigation strategies to ensure smooth execution.
- Continuously monitor progress against milestones and adjust strategies where necessary.
Change Management and Stakeholder Engagement
- Execute change management strategies to drive adoption of new processes, systems, and technologies.
- Identify potential resistance points and develop strategies to address them effectively.
- Act as a champion for cultural change, fostering an agile and innovation-driven mindset.
- Build strong relationships with executives, department heads, and external partners to ensure alignment and buy-in.
- Serve as the key liaison for all transformation-related communications, ensuring transparency and alignment.
Process and Business Optimisation
- Assess and refine business processes to enhance efficiency and effectiveness.
- Implement and advocate best practices using methodologies such as Lean, Six Sigma, and Agile.
- Drive end-to-end process improvements, including standardising tools, optimising cost reporting, and digitalising workflows (e.g., procurement, development, sales).
Executive Reporting and Communications
- Develop and present comprehensive reports on transformation progress for senior leadership and key stakeholders.
- Use data-driven insights to recommend adjustments and improvements to ongoing initiatives.
- Maintain documentation of lessons learned and best practices.
- Prepare management and board presentations, including storyboarding, data sourcing, analysis, visualization, and stakeholder engagement.
Regular reporting on the portfolio to the HTSM
- Overall progress and health of projects and initiatives;
- Tracking of milestones and deliverables of key initiatives by various divisions/ departments; and
- Risks, issues, and actions plans.
Execute any other related responsibilities and tasks assigned by management.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Management, Organisational Development, or a related field.
- Minimum 7 years of relevant experience, including project and stakeholder management, with a strong understanding of financials and process improvement.
- Experience in strategy, transformation, PMO, consulting, or large corporate environments (GLCs, real estate, financial services, or investments) is advantageous.
- Strong strategic thinking and decision-making abilities, with a results-driven mindset.
- Proficiency in project management methodologies (Agile, Scrum, Waterfall) and process improvement frameworks (Lean, Six Sigma) are advantageous.
- Strong grasp of financials, data analytics, and performance tracking.
- Excellent problem-solving and critical thinking skills, with the ability to connect the dots and challenge the status quo.
- Ability to identify risks and roadblocks and develop effective mitigation strategies.
- Hands‑on approach with strong influencing and stakeholder management skills.
- Strong written and verbal communication skills, including executive‑level presentations.
- Independent and self‑motivated team player with a high level of professionalism and integrity.