Transfer Agency Analyst 1 - Officer - (Hybrid)

Citigroup; Kuala Lumpur; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A global financial services provider in Kuala Lumpur is seeking a Transfer Agency Analyst 1 - Officer to provide analytic and administrative support. The role involves transaction entry, payment processing, and compliance with audit policies. Ideal candidates are open to fresh graduates or those with TA experience and possess strong knowledge of TA business and fund types. This position offers a hybrid work model and opportunities for professional development.

Benefits

Support for physical and mental well-being

Paid Parental Leave

Learning and development resources

Work-life balance programs

Qualifications

• Open to fresh graduates or individuals with at least 1 year of TA experience.
• Detailed knowledge of business processes and procedures.
• Flexibility to work in different shifts.

Responsibilities

• Receive and enter unit registry transactions in the registry system.
• Prepare payment files and cash instructions.
• Reconcile cash movements and resolve related issues.

Skills

Knowledge of TA business

Team-oriented mindset

Understanding of fund types

Flexibility for shifts

Attention to detail

Education

Bachelor’s degree or equivalent

Job description

Transfer Agency Analyst 1 - Officer - (Hybrid)

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

At Citi, we connect millions of people across hundreds of cities and countries every day, leveraging our unparalleled global network. Citi’s Securities Services (SS) supports clients by providing access to local expertise and scalable solutions to meet their ambitions. The Transaction Capture Analyst 1 – Officer – (Hybrid) works in Kuala Lumpur, Malaysia, providing analytic and administrative trade support in coordination with the Transaction Capture team.

Benefits & Supports

• Citi offers a range of programs to support your physical and mental well‑being, including telehealth options, health advocates, confidential counselling, and more. Coverage varies by country.
• Paid Parental Leave Policy (including new hires) supports employees in the early 2020s and beyond.
• Learning and development resources help broaden and deepen your skills and knowledge as your career progresses.
• Work‑life balance programs enable employees to manage personal responsibilities alongside professional duties.

In this role, you’re expected to:

• Receive and enter unit registry transactions in the registry system.
• Upload unit prices to the registry system.
• Prepare payment files and cash instructions.
• Produce, review, and send investor statements.
• Generate end‑of‑day client reporting.
• Reconcile cash movements and resolve related issues.
• Process and pay fund distributions.
• Develop creative solutions to reduce errors and ensure adherence to audit and control policies.
• Provide back‑up coverage for team members during high‑volume periods.
• Respond to queries from internal stakeholders such as Fund Accounting, Middle Office, Cash and Settlements.
• Issue monthly statements to investors in a secure manner (e.g., email, Victor Buck System).
• Perform daily reconciliation confirming the number of orders by type received and processed.
• Ensure proper completion of account opening forms, adhering to Citi FATCA and CRS obligations, including US tax form & CRS self‑certification validation.
• Validate tax forms and update them in the TA system/FATCA engine.
• Verify signatures to ensure authority for placed orders or requests.
• Respond to queries from external stakeholders such as fund managers and auditors.
• Meet reporting deadlines in accordance with client expectations.
• Follow applicable Group Compliance policies for the TA role.

As a successful candidate, you’d ideally have the following skills and exposure:

• Open to fresh graduates or individuals with at least 1 year of TA experience.
• Strong knowledge of TA business, products, and workflow.
• Understanding of operations for various fund types, including hedge funds, mutual funds, unit trusts, superannuation funds, etc.
• Detailed knowledge of business processes and procedures, as well as service and systems (including downstream impacts).
• Flexibility to work in different shifts.
• Team‑oriented mindset and collaborative working style.
• Bachelor’s degree or equivalent professional experience.

Application and Contact

Take the next step in your career—apply for this role at Citi today.

https://jobs.citi.com/dei

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