Training Manager — Flexible Hours, Data-Driven Growth

Teleperformance; Petaling Jaya; On-site; USD 9,000 - 19,000; Full time

Job summary

An established industry player is seeking a dynamic Training Manager to lead training initiatives in a vibrant office environment. This role involves conducting assessments to identify training needs, designing engaging training materials, and facilitating sessions both in-person and virtually. The ideal candidate will possess a strong background in BPO operations and excellent communication skills to ensure effective knowledge transfer. Join a forward-thinking organization that values continuous learning and development, and make a significant impact on employee performance and growth. If you are passionate about training and development, this is the perfect opportunity for you!

Qualifications

• Proven experience as a Training Manager in the BPO industry.
• Strong understanding of BPO operations and processes.

Responsibilities

• Conduct assessments to identify training needs across departments.
• Design and develop tailored training curriculum and materials.

Skills

Communication Skills

Presentation Skills

Facilitation Skills

Analytical Mindset

Multitasking

Education

Bachelor's degree in Human Resources

Bachelor's degree in Education

Bachelor's degree in Business Administration

Tools

Learning Management Systems

Instructional Design Principles

Job description

An established industry player is seeking a dynamic Training Manager to lead training initiatives in a vibrant office environment. This role involves conducting assessments to identify training needs, designing engaging training materials, and facilitating sessions both in-person and virtually. The ideal candidate will possess a strong background in BPO operations and excellent communication skills to ensure effective knowledge transfer. Join a forward-thinking organization that values continuous learning and development, and make a significant impact on employee performance and growth. If you are passionate about training and development, this is the perfect opportunity for you!