Training Manager — Flexible Hours, Data-Driven Growth

Teleperformance; Bayan Lepas; On-site; USD 7,000 - 15,000; Full time

Job summary

Join a forward-thinking company as a Training Manager where you will play a pivotal role in developing and implementing training programs that enhance employee skills and performance. This dynamic position involves conducting needs assessments, designing engaging training materials, and facilitating sessions both in-person and virtually. Your expertise in BPO operations and instructional design will be crucial in creating effective training solutions that drive continuous improvement. If you are passionate about fostering a culture of learning and development, this is the perfect opportunity to make a significant impact in a collaborative environment.

Qualifications

• Proven experience in the BPO industry as a Training Manager or similar role.
• Strong understanding of BPO operations and processes.

Responsibilities

• Conduct assessments to identify training needs across departments.
• Design and develop tailored training curriculum and materials.

Skills

Communication Skills

Presentation Skills

Facilitation Skills

Analytical Skills

Multitasking

Education

Bachelor's degree in Human Resources

Bachelor's degree in Education

Bachelor's degree in Business Administration

Tools

Learning Management Systems

Instructional Design Principles

Job description

Join a forward-thinking company as a Training Manager where you will play a pivotal role in developing and implementing training programs that enhance employee skills and performance. This dynamic position involves conducting needs assessments, designing engaging training materials, and facilitating sessions both in-person and virtually. Your expertise in BPO operations and instructional design will be crucial in creating effective training solutions that drive continuous improvement. If you are passionate about fostering a culture of learning and development, this is the perfect opportunity to make a significant impact in a collaborative environment.