TPA Operations Specialist — Healthcare Partnerships

WhiteCoat; Malaysia; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading digital health company in Malaysia is seeking a TPA Operations Executive to act as the liaison between clinic partners and internal departments. This role involves resolving operational issues, managing teleconsult appointments, and engaging with stakeholders. The ideal candidate must hold a Diploma/Degree in Healthcare Administration and have 1-2 years of experience in healthcare operations. Competitive compensation and benefits are offered.

Benefits

Competitive compensation and performance-based bonus

Holistic health insurance

Hands-on experience in strategy and operations

Qualifications

• 1-2 years of experience in healthcare operations, provider management, or administrative support.

Responsibilities

• Act as the primary point of contact for partner clinics to address operational issues.
• Manage and maintain the online appointment roster for teleconsult clinicians.
• Engage with clinics to investigate and resolve claims-related issues.

Skills

Strong interpersonal and communication skills

Problem-solving mindset

Highly organized and detail-oriented

Education

Diploma/Degree in Healthcare Administrative or related field

Tools

Microsoft Excel

Job description

A leading digital health company in Malaysia is seeking a TPA Operations Executive to act as the liaison between clinic partners and internal departments. This role involves resolving operational issues, managing teleconsult appointments, and engaging with stakeholders. The ideal candidate must hold a Diploma/Degree in Healthcare Administration and have 1-2 years of experience in healthcare operations. Competitive compensation and benefits are offered.