Territory Manager/Sales Manager

Ecolab; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global leader in sanitation solutions is seeking a Territory Manager (Sales & Service) in Malaysia to enhance relationships with clients in the hospitality and foodservice sectors. Responsibilities include supporting territory growth, managing customer accounts, and providing training. Candidates should have a Bachelor's degree and experience in related industries. The role offers a competitive salary, comprehensive training, and career growth opportunities.

Benefits

Competitive salary & incentive program

Comprehensive training and mentorship

Career growth opportunities

Impact on public health and safety

Qualifications

• Experience in foodservice, hospitality, or grocery industries.
• Valid Malaysian driver's license.
• Ability to handle emergency service calls outside of regular hours.

Responsibilities

• Support and grow an established territory of hospitality and foodservice customers.
• Manage and grow sales assigned customer accounts, ensuring high satisfaction and retention.
• Deliver hands-on product demonstrations and staff training at customer sites.
• Advise clients on food safety and sanitation best practices.
• Perform light installation, maintenance, and troubleshooting of cleaning systems.
• Build and maintain strong, long-term customer relationships.
• Maintain service records and complete accurate reports.

Skills

Proficient in English & Bahasa Malaysia

Communication skills

Relationship-building skills

Education

Bachelor’s Degree

Job description

Join Ecolab, a global leader in water, hygiene and infection prevention solutions, as a Territory Manager (Sales & Service) in our Institutional division, serving clients in the foodservice and hospitality sectors across the Klang Valley.

You’ll partner with some of Malaysia’s top restaurants, hotels, schools, and healthcare facilities to deliver tailored cleaning and sanitation solutions that create cleaner, safer, and healthier environments.

What You’ll Do

• Support and grow an established territory of hospitality and foodservice customers.
• Manage and grow sales assigned customer accounts, ensuring high satisfaction and retention.
• Deliver hands‑on product demonstrations and staff training at customer sites.
• Advise clients on food safety and sanitation best practices.
• Perform light installation, maintenance, and troubleshooting of cleaning systems (services).
• Build and maintain strong, long‑term customer relationships.
• Maintain service records and complete accurate reports.

Job Requirement

• Proficient in English & Bahasa Malaysia.
• Experience in foodservice, hospitality, or grocery industries.
• Willing to travel regularly across Klang Valley.
• Valid Malaysian driver’s license.
• Ability to handle emergency service calls outside of regular hours.

Preferred

• Minimum Bachelor’s Degree.
• 2+ years’ experience in hospitality or foodservice.
• Strong communication and relationship‑building skills.
• Results‑driven, well‑organized, and able to work independently.
• Basic mechanical aptitude (installation & repair experience is a bonus).

What We Offer

• Competitive salary & incentive program.
• Comprehensive training and mentorship.
• Career growth opportunities in a global organization.
• A chance to make a real impact on public health and safety.