Terminal Operations Manager

NSS IT Solution Sdn Bhd; Batu Caves; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology solutions provider in Malaysia is seeking an Operations Manager to lead and oversee daily terminal operations, manage budgets and KPIs, and ensure compliance with safety standards. The ideal candidate will have a Bachelor’s degree in a related field, experience in terminal management, and strong leadership skills. Proficiency in Bahasa Malaysia and English is required for effective communication with stakeholders.

Qualifications

• Experience in public transportation, terminal management, or supply chain operations.
• Proven leadership and operational management skills.
• Strong analytical and organizational abilities.
• Proficient in Bahasa Malaysia and English (spoken and written).

Responsibilities

• Lead and oversee daily terminal operations for efficiency.
• Manage budgets, resources, and KPIs to achieve business goals.
• Act as the main liaison between bus operators, clients, and internal teams.
• Ensure compliance with safety and regulatory standards.
• Lead and motivate terminal staff to meet operational targets.

Skills

Leadership

Analytical skills

Problem-solving

Stakeholder engagement

Communication

Education

Bachelor’s Degree in Logistics, Supply Chain, Business, or related field

Job description

Lead and oversee daily terminal operations to ensure smooth and efficient performance.

Manage budgets, resources, and KPIs to achieve business goals.

2. Stakeholder Management

Act as the main liaison between bus operators, clients, and internal teams.

Build and maintain strong partnerships with service providers and industry stakeholders.

3. Safety & Compliance

Ensure all operations comply with safety, health, and regulatory standards.

Implement and monitor standard operating procedures (SOPs).

4. Planning & Improvement

Develop and execute strategic and operational plans for terminal performance.

Identify and drive continuous improvement initiatives.

5. Inventory & Automation

Oversee inventory control and resource distribution.

Manage and optimize terminal automation systems for efficiency.

Lead and motivate terminal staff to meet operational targets.

Foster a positive work culture and support staff development.

Requirements

Bachelor’s Degree in Logistics, Supply Chain, Business, or related field.

Experience in public transportation, terminal management, or supply chain operations.

Proven leadership and operational management skills.

Strong analytical, organizational, and problem-solving abilities.

Excellent communication and stakeholder engagement skills.

Proficient in Bahasa Malaysia and English (spoken and written).

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Go Hub Capital Bhd is a principal company overseeing a diverse portfolio of subsidiaries specializing in technology solutions. Its subsidiaries include NSS IT Solution Sdn Bhd, a leader in innovative IT services; NSS IT Philippines Sdn Bhd, which extends NSS IT’s expertise to the Philippine market; and TCT Apps Solution Sdn Bhd, a developer of cutting-edge application solutions. In 2024, Go Hub Capital Bhd proudly listed on Bursa Malaysia in the ACE Market, further solidifying its commitment to delivering exceptional solutions and services across Malaysia, driving growth, and fostering innovation in the digital landscape.

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