Temporary Clerk, Claims - 2

Tokio Marine Insurance Group (Asia); Kuala Lumpur; On-site; MYR 55,800 - 89,280; Full time

Job summary

Tokio Marine Insurance Group (Asia) is seeking a capable claims professional to handle and process insurance claims in line with policy terms and company procedures. The role emphasizes timely, quality service to ensure customer satisfaction and requires you to escalate any policy coverage deficiencies to supervisors for corrective action.

The ideal candidate should be a team player with strong communication skills and a track record of reliability, starting from SPM or higher.

Qualifications

• SPM or higher education level is acceptable.
• Team player with a good track record and the necessary.
• Good communication skills are required.

Responsibilities

• Handle & process claims in accordance with policy contract, company policy and procedures.
• Ensure compliance with all claims processes, procedures and guidelines as stipulated in the Claims Operation Manual and/or instructions.
• Provide quality, prompt and efficient claims service to meet customer satisfaction.
• Highlight to supervisors and HODs any deficiency in policy coverage and adverse claims trends to facilitate corrective and appropriate action.

Skills

Team player

Good communication skills

Education

SPM & above

Job description

• Handling & Processing of claims in accordance with policy contract, company policy and procedures.
• Compliance of all the claims processes, procedures and guidelines as stipulated in the Claims Operation Manual and/or instructions.
• Provide quality, prompt and efficient claims service to meet Customer satisfaction.
• Highlight to supervisors and/or HODs of any deficiency in policy coverage and adverse claims trends to facilitate corrective and appropriate action.

Responsibilities

• Handling & Processing of claims in accordance with policy contract, company policy and procedures.
• Compliance of all the claims processes, procedures and guidelines as stipulated in the Claims Operation Manual and/or instructions.
• Provide quality, prompt and efficient claims service to meet Customer satisfaction.
• Highlight to supervisors and/or HODs of any deficiency in policy coverage and adverse claims trends to facilitate corrective and appropriate action.

Requirements

• SPM & above
• Team player with good track record, and the necessary.
• Good communication skills.