Telesales Executive, TS-Bancassurance

RHB Bank; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job description

Sales Management

• To achieve stipulated sales targets (daily)
• Maintain all leads assigned are completed by stipulated time line
• Maintain conversion rate/success rate of leads are within stipulated targets

Service Management

• Maintain accurate customer information, leads and contacts in customers profile (CRM)
• Raise accurate fulfillment requests to the fulfillment team (related to Sales Opportunity)
• Identify and log positive and negative customer remarks to facilitate improvements in customer satisfaction
• Maintain a positive work environment that fosters collaboration