Telesales Executive - Flexible Hours, Growth

Carro; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive marketplace in Malaysia is seeking a customer service associate to enhance customer experiences and manage leads. The role involves providing information on products, scheduling appointments, and achieving sales targets. Candidates should have at least a SPM/Diploma/Bachelor’s Degree, with fresh graduates encouraged to apply. Strong communication skills in Bahasa Malaysia and English are required, along with a passion for sales. Flexible working arrangements are available, making this an exciting opportunity for recent graduates.

Benefits

Health insurance

Maternity leave

Opportunities for promotion

Commission pay

Overtime pay

Qualifications

• Fresh graduate or 1 year of working experience in telemarketing, sales, or customer service.
• Ability to communicate in Bahasa Malaysia and English.
• Enjoy working over the telephone.

Responsibilities

• Drive customer experience awareness of Carro products and services.
• Manage leads from online channels and provide delightful customer journeys.
• Schedule appointments for interested customers with sales representatives.
• Handle inbound and outbound calls for sales and services.
• Provide accurate information on products via WhatsApp and calls.
• Maintain customer records while logging information in the provided systems.
• Achieve individual and team sales targets.

Skills

Organizational skills

Communication skills

Negotiation skills

Customer service skills

Sales skills

Computer literacy

Education

SPM/Diploma/Bachelor’s Degree in any field

Tools

Microsoft Office

Basic Emailing

Job description

A leading automotive marketplace in Malaysia is seeking a customer service associate to enhance customer experiences and manage leads. The role involves providing information on products, scheduling appointments, and achieving sales targets. Candidates should have at least a SPM/Diploma/Bachelor’s Degree, with fresh graduates encouraged to apply. Strong communication skills in Bahasa Malaysia and English are required, along with a passion for sales. Flexible working arrangements are available, making this an exciting opportunity for recent graduates.