TELESALES EXECUTIVE

Janice Resources; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services company in Kuala Lumpur is seeking candidates for a sales role focused on generating calls to potential and existing customers. The position requires excellent communication skills and a service-oriented mindset. Experienced candidates from the banking industry are preferred. Successful applicants will enjoy a basic salary between RM2500 and RM3500 along with commission incentives. Benefits include training opportunities, medical reimbursement, and team building activities.

Benefits

EPF & SOCSO contributions

Attendance allowance RM500 monthly

Medical reimbursement RM800

Team building activities with rewards

Qualifications

• Minimum 1 year experience in Sales or Tele sales.
• Experience in banking industries preferred.
• Full time position and must generate calls in HQ Office.

Responsibilities

• Generate calls to potential and existing customers.
• Provide financial consultancy services to customers.
• Advise on suitable bank financial products.

Skills

Excellent communication skills

Negotiation skills

Proficient in Bahasa Malaysia or English

Customer service mindset

Job description

• Earn basic salary of RM2500 - RM3500 plus commission up to RM20K!
• EPF & SOCSO contributions
• Fun working environment and positive culture
• Easy access to public transport
• Near to shopping mall
• No shifts required (Mon-Fri 10am-6.00pm)
• Attendance allowance RM500 monthly
• 1 to 1 training and coaching OR group training
• Team building activities with cash rewards, company trip and company annual dinner
• Medical reimbursement RM800

Responsibilities

• Generate calls to potential and existing customers according to the leads listing given by the Telesales Manager with the main goal to achieve your sales quota
• Using sales script proffered by the company to drive sales and respond to customers rejections.
• To provide financial consultancy services to the customers
• To advise the best suitable bank financial products for the customers
• Offer solutions based on customers’ needs and capabilities
• To attend customers’ inquiries professionally and deliver good customer service
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customer needs and preferences.

Requirements

• Proficient to communicate in Bahasa Malaysia or English
• Full time position & must generate calls in HQ Office
• Experienced in banking industries are preferred.
• Minimum 1 year experience in Sales or Tele sales
• Excellent communication and presentation skills, negotiation skills to deal with the customers
• Possess a service-oriented customer service mindset with excellent telephone etiquette