Telemarketing - Mandarin Support

SummitNext Technologies Sdn Bhd; Selangor; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading BPO and Technology Solutions provider is seeking a Telemarketing Executive (Mandarin Speaker) to provide support in lending facilities. The ideal candidate will have 2-3 years of sales experience and excellent communication skills in both English and Mandarin. This WFH position offers a basic salary of RM4000 plus commission, with various benefits including training and annual leave.

Benefits

Training Provided

Birthday Leave

Annual Leave

Medical Leave

EPF, Socso

Maternity leave

Qualifications

• 2-3 years of telemarketing or sales experience, preferably in financial services.
• Experience in banking or financial services is often preferred.
• Knowledge of the challenges and needs specific to SMEs.

Responsibilities

• Provide unrivalled support to clients in lending facilities.
• Pitch and sell loan products effectively.
• Analyze financial statements and assess creditworthiness.

Skills

Excellent verbal and written communication skills in English & Mandarin

Strong ability to negotiate terms

Ability to build and maintain strong relationships

Proficiency in using various sales techniques

Education

Bachelors Degree in Business Administration, Finance, Marketing, or a related field

Relevant certifications in finance, sales, or business development

Tools

CRM software

Job description

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Telemarketing Executive ( Mandarin Speaker) - WFH to provide unrivalled support to our clients in the lending facilities.

Position

• Telemarketing Executive (Mandarin Speaker) - WFH

Educational Qualifications

• Bachelors Degree: Business Administration, Finance, Marketing, or a related field.
• Relevant Certifications: Certifications in finance, sales, or business development can be a plus.

Experience

• Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products.
• Industry Experience: Experience in banking, financial services, or a similar sector is often preferred.
• SME Market Understanding: Knowledge of the challenges and needs specific to SMEs.

Skills

• Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products.
• Strong ability to negotiate terms, persuade clients and close deals.
• Ability to build and maintain strong relationships with clients.
• Capability to analyze financial statements and assess creditworthiness.
• Proficiency in using various sales techniques and methodologies.
• Ability to handle rejection and stay motivated in a high-paced, target-driven environment.
• Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

Personal Attributes

• Customer-Oriented: Focused on understanding and meeting the needs of the customer.
• Target-Driven: Motivated by achieving and exceeding sales targets.
• Self-Motivated: Ability to work independently and manage time effectively.
• Problem Solver: Aptitude for solving client issues and providing tailored financial solutions.
• Adaptable: Able to adapt to different situations and clients' needs.

Salary

• Basic RM4000
• Commission

Benefits

• Training Provided
• Birthday Leave
• Annual Leave
• Medical Leave
• EPF, Socso
• Maternity leave

Expected Start Date

• Immediate

Job Type

• Monday to Friday ( 9.00 a.m - 6.30 p.m )