Telemarketing Executive - Healthcare, Hybrid, Shift, Normal Hour (ID: 691491)

PERSOL; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic sales and customer engagement firm in Kuala Lumpur is seeking a Sales Executive to handle inbound and outbound leads across various platforms. The role demands effective communication and interpersonal skills with a solid background in telesales or outbound sales. The successful candidate will be goal-oriented and self-motivated, with a strong desire to achieve sales targets. This opportunity offers a base salary plus commission, with relocation to the KLCC area in 2026.

Qualifications

• At least 1 year of proven experience in telesales or outbound sales.
• Ability to build rapport quickly with clients.
• Goal-oriented with a strong desire to achieve sales targets.

Responsibilities

• Handle inbound and outbound leads from various channels.
• Drive lead conversion rates effectively.
• Follow up with pending or missed-appointment patients.
• Update all leads and outcomes accurately in the CRM.

Skills

Strong communication skills

Interpersonal skills

Goal-oriented

Self-motivated

Job description

Location: Alam Damai, Cheras (Relocating to KLCC area in mid-Jan 2026; Public Transport Accessible)

Basic Salary + COMMISSION

Job Responsibilities

• Handle inbound and outbound leads from calls, WhatsApp, social media, website, and partner referrals.
• Respond to new leads within agreed lead response time standards.
• Drive strong lead conversion rates from enquiry, consultation, treatment.
• Involve in Appointment Coordination
• Proactively follow up with pending, undecided, or missed-appointment patients via WhatsApp, calls, or email.
• Explain treatment packages, pricing, instalment options, and promotions clearly.
• Update all leads, interactions, appointments, and outcomes accurately in the CRM.
• Share feedback and suggestions to improve scripts, workflows, and customer's experience.

Job Requirements

• Possesses at least 1 year of proven experiences in telesales or outbound sales.
• Strong communication skills both verbal and written.
• Excellent interpersonal skills and the ability to build rapport quickly.
• Goal-oriented and self-motivated with a strong desire to achieve targets.
• Knowledge of the products/services being offered