Telemarketing Executive

CY Kids Consulting Services; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A children's educational consulting firm in Puchong, Malaysia is seeking proactive individuals for outbound calling to promote educational programs. The ideal candidate should possess good communication skills in Mandarin, English, and Bahasa Malaysia, with basic computer literacy. Fresh graduates are encouraged to apply as training will be provided. The position offers an attractive salary with incentives and ample opportunity for career growth within a friendly environment.

Benefits

Attractive salary with incentives

Training and guidance provided

Friendly, supportive working environment

Career growth opportunities

Qualifications

• Fresh graduates are encouraged to apply — training will be provided.

Responsibilities

• Make outbound calls to potential customers to promote programs and services.
• Handle inbound inquiries and provide information on course details.
• Follow up with leads and maintain relationships with existing customers.
• Update customer database and maintain accurate call records.
• Work closely with the marketing and sales team to achieve targets.
• Provide excellent customer service.

Skills

Good communication skills in Mandarin, English, and Bahasa Malaysia

Confident, proactive, and persuasive over the phone

Basic computer literacy

Education

Minimum SPM / Diploma or equivalent qualification

Tools

Microsoft Office

CRM system

WhatsApp

Job description

Requirements

• Minimum SPM / Diploma or equivalent qualification.
• Good communication skills in Mandarin, English, and Bahasa Malaysia.
• Confident, proactive, and persuasive over the phone.
• Basic computer literacy (Microsoft Office, WhatsApp, CRM system).
• Fresh graduates are encouraged to apply — training will be provided.

Working Hours

Monday – Friday: 9:30 AM – 5:30 PM
Saturday: 12:00 PM – 4:30 PM

Responsibilities

• Make outbound calls to potential customers to promote CY KIDS programs and services.
• Handle inbound inquiries and provide information on course details, schedules, and promotions.
• Follow up with leads and maintain relationships with existing parents and customers.
• Update customer database and maintain accurate call records.
• Work closely with the marketing and sales team to achieve monthly enrolment and sales targets.
• Provide excellent customer service and uphold the company’s professional image.

Benefits

• Attractive salary with incentives and commission based on performance.
• Training and guidance provided.
• Friendly, supportive working environment.
• Career growth opportunities within the company.