Telemarketing Cum Sales Executive

L&L Advisory Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading advisory firm in Kuala Lumpur is seeking a sales-oriented individual fluent in Mandarin and English. The ideal candidate will conduct outbound telemarketing calls, drive sales through follow-up engagement, and provide excellent customer service. Responsibilities include maintaining customer records using Excel and CRM tools, along with collaboration with the sales team for better outcomes. Competitive compensation includes a basic salary of RM1,800 to RM2,400 plus commissions. Fresh graduates are encouraged to apply.

Benefits

EPF and SOCSO contributions

Annual leave

Medical leave

Attractive commission structure

Career progression opportunities

Skill development programs

Qualifications

• Fluent in both Mandarin and English to effectively engage clients.
• Minimum SPM qualification, fresh graduates welcomed.

Responsibilities

• Conduct outbound calls to promote products/services and secure sales.
• Drive sales through consistent follow-ups and building rapport.
• Provide excellent customer service and ensure satisfaction.
• Maintain accurate records of customer interactions and sales.
• Collaborate with sales team to improve outcomes.

Skills

Fluent in Mandarin and English

Excellent Communication Skills

Sales-Oriented

Adaptability

Tech-Savvy with Excel and CRM

Organized

Education

Minimum SPM and above

Tools

Excel

CRM Systems

Job description

Traits & Skills

• Must be fluent in both Mandarin and English, with the ability to effectively engage clients in both languages.
• Excellent Communication Skills: Confident and clear in both verbal and written communication.
• Sales-Oriented: Motivated by targets and commissions, with a drive to exceed sales goals.
• Adaptability: Able to work independently with minimal supervision and adapt to various customer interactions.
• Tech-Savvy: Comfortable using basic Excel and CRM systems to manage customer data.
• Organized: Ability to track leads, manage follow-ups, and stay on top of sales processes.

Requirement

Qualifications & Experience:

• Minimum SPM and above.
• Fresh graduates are welcome to apply.
• Must be fluent in both Mandarin and English, with the ability to effectively engage clients in both languages.

Key Traits & Skills

• Excellent Communication Skills: Confident and clear in both verbal and written communication.
• Sales-Oriented: Motivated by targets and commissions, with a drive to exceed sales goals.
• Adaptability: Able to work independently with minimal supervision and adapt to various customer interactions.
• Tech-Savvy: Comfortable using basic Excel and CRM systems to manage customer data.
• Organized: Ability to track leads, manage follow-ups, and stay on top of sales processes.

Responsibility

• Telemarketing: Conduct outbound calls to potential customers to promote products/services, generate leads, and secure sales.
• Sales Generation: Drive sales through consistent follow-ups, building rapport with customers, and identifying their needs to offer suitable solutions.
• Customer Engagement: Provide excellent customer service by addressing inquiries and ensuring customer satisfaction.
• Reporting: Maintain accurate records of customer interactions, sales, and activities using Excel or CRM tools.
• Collaboration: Work with the sales team to align strategies and improve sales outcomes.

Benefits

• EPF and SOCSO contributions.
• Annual leave.
• Medical leave.
• Attractive commission structure.
• Career progression opportunities.
• Skill development programs.
• Salary: Basic RM1,800 - RM2,400 + Commission RM5,000 - RM10,000