telemarketer

PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Part time

Job summary

A leading workforce solutions company in Kuala Lumpur is seeking a part-time Telemarketer for Membership Retention. The role involves contacting expired members to update their profiles and guide them through the renewal process. The ideal candidate should have experience as a Telemarketer, strong communication skills, and the ability to meet daily call targets. This role is essential for enhancing member engagement and retention.

Qualifications

• Experience as a Telemarketer.
• Strong communication skills.
• Ability to meet daily call targets.

Responsibilities

• Contact expired members and update their profiles.
• Inform members about membership expiration and guide renewal.
• Complete daily call reports.

Job description

Got it — here’s a clean, neutral version of the job description with all references to removed, so you can use it generically for client or candidate communication:

Job Title: Telemarketer for Membership Retention (Part-time position)

Targeted Group for Retention Exercise: Members with Expired Membership

Job Scope:

Contact expired members and perform the following tasks:

• Update members’ profiles, including:
  • Primary email address
  • Perform online searches to update the database
• Inform members that their membership has expired or will expire on 31st December and guide them through the online renewal process.
• Email members the link to the Member Portal and copy the reporting team.

Complete daily call reports to the Manager and Senior Manager of the Membership and Services Division.

Achieve a daily target of 150 call attempts.

Perform any other tasks assigned by the supervisor.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Telemarketer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.