Telco Retail Sales Specialist

CelecomDigi; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications company in Malaysia is looking for a motivated sales professional to conduct product demonstrations and engage customer interactions in retail environments. The ideal candidate should have at least two years of experience in Telco or retail industries, possess excellent communication skills in English, and demonstrate a tech-savvy approach. This position offers a basic salary, laundry allowance, and commission, aimed at achieving high customer satisfaction and service standards.

Benefits

Commission

Laundry allowance

Basic salary

Qualifications

• Minimum two years of relevant work experience in Telco or retail industries.
• Strong verbal and written English skills; Mandarin is a plus.
• Ability to perform under pressure and collaborate effectively.

Responsibilities

• Conduct product demonstrations and engage with customers.
• Execute retail operations and apply effective sales techniques.
• Handle customer inquiries and provide exceptional service.
• Achieve a desirable Net Promoter Score through service excellence.

Skills

Customer-centric approach

Sales techniques

Communication skills

Tech-savvy

Leadership qualities

Education

Higher Secondary / STPM / Professional Certificate / Diploma / Degree

Job description

A leading telecommunications company in Malaysia is looking for a motivated sales professional to conduct product demonstrations and engage customer interactions in retail environments. The ideal candidate should have at least two years of experience in Telco or retail industries, possess excellent communication skills in English, and demonstrate a tech-savvy approach. This position offers a basic salary, laundry allowance, and commission, aimed at achieving high customer satisfaction and service standards.