Telco Retail Sales & Experience Specialist

CelcomDigi; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications company in Selangor seeks a customer-oriented sales professional to deliver high standards of service and drive sales. Responsibilities include conducting product demonstrations, engaging with customers, and maintaining retail outlet standards. Candidates should have at least two years of experience in the Telco or retail industry and possess strong communication skills in English, with Mandarin being an advantage. This role emphasizes customer satisfaction and adherence to company guidelines.

Qualifications

• Minimum two (2) years relevant work experience in Telco or retail industries.
• Experience in showcasing and conducting product demonstrations.
• Strong verbal and written communication skills in English; Mandarin is a plus.

Responsibilities

• Conduct product demonstrations and engage with customers to convert into sales opportunities.
• Professionally handle customer inquiries and resolve complaints efficiently.
• Maintain retail outlet appearance and execute departmental improvement initiatives.

Skills

Customer obsession

Sales techniques

Excellent communication skills

Tech-savvy

Interpersonal skills

Education

Higher Secondary / STPM / Professional Certificate / Diploma / Degree

Job description

A leading telecommunications company in Selangor seeks a customer-oriented sales professional to deliver high standards of service and drive sales. Responsibilities include conducting product demonstrations, engaging with customers, and maintaining retail outlet standards. Candidates should have at least two years of experience in the Telco or retail industry and possess strong communication skills in English, with Mandarin being an advantage. This role emphasizes customer satisfaction and adherence to company guidelines.