Telco Retail Maestro — Elevate Customer Experience & Sales

CelcomDigi; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications company in Malaysia is looking for a customer-focused Sales Associate to join their team. This role involves conducting product demonstrations, engaging customers to convert sales opportunities, and ensuring top-notch customer service. The ideal candidate should have a strong sales passion, excellent communication skills, and relevant experience in the Telco or retail sector. Join us to innovate responsibly and contribute to Malaysia's digital growth.

Qualifications

• Minimum two years of relevant experience in Telco or retail industry preferred.
• Strong English communication skills; Mandarin is a plus.
• Positive, passionate, collaborative, and driven individual.

Responsibilities

• Conduct product demonstrations and engage with customers.
• Handle customer inquiries professionally and efficiently.
• Achieve a desirable Net Promoter Score by providing exceptional service.
• Execute departmental improvement initiatives at the outlet level.

Skills

Customer obsession

Sales enthusiasm

Tech-savvy

Excellent communication skills

Interpersonal skills

Education

Higher Secondary / STPM / Professional Certificate / Diploma / Degree

Job description

A leading telecommunications company in Malaysia is looking for a customer-focused Sales Associate to join their team. This role involves conducting product demonstrations, engaging customers to convert sales opportunities, and ensuring top-notch customer service. The ideal candidate should have a strong sales passion, excellent communication skills, and relevant experience in the Telco or retail sector. Join us to innovate responsibly and contribute to Malaysia's digital growth.