Technology Consulting - Lead Developer (ServiceNow)

Ernst & Young Advisory Services Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a Lead Developer to oversee a ServiceNow development team. In this role, you will lead the design and implementation of solutions focused on Governance, Risk, and Compliance. The ideal candidate will have 4-6 years of ServiceNow experience, relevant certifications, and strong leadership skills. The firm offers a competitive remuneration package and a commitment to continuous learning and an inclusive culture.

Benefits

Competitive remuneration package

Continuous learning opportunities

Transformative leadership coaching

Inclusive culture

Qualifications

• 4-6 years of experience in ServiceNow development with a focus on GRC implementations.
• ServiceNow Certified Application Developer certification is required.
• Familiarity with financial services regulations and compliance requirements in Malaysia.

Responsibilities

• Lead the design, development, and implementation of ServiceNow solutions.
• Manage a team of developers, ensuring best practices are met.
• Collaborate with Solution Architects and Business Analysts.

Skills

Analytical skills

Problem-solving skills

Leadership skills

Communication skills

Agile methodologies

Resourcefulness

Education

Bachelor's or Master's degree in Computer Science, Information Technology, or related field

Job description

Whole industries have been disrupted and transformed in recent years by digital technology. As a technology Consulting professional, you’ll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver.

As part of a high-performing team, you’ll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

The Lead Developer will oversee the ServiceNow development team, focusing on delivering high-quality solutions within the Governance, Risk, and Compliance (GRC) domain.

Your key responsibilities:

• Lead the design, development, and implementation of ServiceNow solutions, with a strong emphasis on GRC modules.
• Manage a team of developers, providing guidance and oversight to ensure best practices and quality standards are met.
• Collaborate with Solution Architects and Business Analysts to translate business requirements into technical solutions.
• Drive the adoption of Agile methodologies within the development team.
• Conduct code reviews, enforce coding standards, and contribute to continuous improvement initiatives.
• Provide technical leadership in the integration of ServiceNow with other enterprise systems.
• Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC capabilities and financial services regulations.

Skills and attributes for success

• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful, analytical and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• At least 4-6 years of experience in ServiceNow development, with a proven track record in GRC implementations.
• ServiceNow Certified Application Developer certification is required; additional certifications in GRC are highly valued.
• Strong leadership skills and experience in managing development teams.
• Familiarity with financial services regulations and compliance requirements in Malaysia.
• Excellent problem-solving abilities and communication skills.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Equal Opportunities

EY is committed to providing equal opportunities to all applicants and employees. We strive to create an inclusive and diverse work environment that values and respects all individuals, regardless of their background, culture, or personal characteristics.