Technician 3, Process

Western Digital Corporation; Kuala Lumpur; On-site; MYR 6,000 - 9,000; Full time

Job summary

Western Digital Corporation in Kuala Lumpur, Malaysia seeks a hands-on Test & Process Technician to support daily testing operations, coordinate test cell activities, and drive continuous improvement in product quality and cost efficiency. You will ensure ISO compliance, assist engineers on projects, and help maintain safety and process documentation.

The role emphasizes collaboration across production, engineering, and quality teams, with focus on early defect detection and data-driven

Qualifications

• Diploma required in a technical field.
• 3–5 years in manufacturing, preferably in process development/sustaining.
• Able to read technical docs (process flows, circuit diagrams).
• Familiar with MS Windows reporting tools (Word, Excel, PowerPoint, Outlook).
• Knowledge of safety protocols and ISO standards.

Responsibilities

• Support daily test operations and departmental objectives.
• Coordinate test processes, recipe setups, and specifications.
• Drive continuous improvement of test and quality systems.
• Assist engineers with operational support and projects.
• Ensure compliance with ISO standards and safety protocols.

Skills

Test equipment operation

Process equipment troubleshooting

Data analysis

Communication

Team collaboration

Safety awareness

Windows MS Office

Adaptability

Education

Diploma in Mechanical / Electrical / Electronics / Mechatronics or related field

Tools

Test Cell Controllers

Robot software

Process automation tools

Job description

• Job Type (exemption status): Non-Exempt position - Please see related compensation & benefits details below
• Business Function: Process

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for peoplewho want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols

Qualifications

REQUIRED:

• Diploma Degree in Mechanical, Electrical, Electronics, Mechatronics or related field of study.

PREFERRED:

• 3-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining.
• Familiarity with basic software troubleshooting.
• Ability to read and interpret technical documentation (process flow, circuit diagram)
• Understanding of failure mechanisms and ability to isolate, detect, and correct process issues.
• Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.
• Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).Experience with process troubleshooting.
• Exposure to statistical tools.

SKILLS:

• Hands‑on experience with test machine, robot, and tester software
• Ability to coordinate and verify software propagation and version control
• Experience with Test Cell Controller systems, including recipe setup and validation
• Basic troubleshooting of software alarms, system errors, and configuration issues
• Ability to work with process data, logs, and reports
• Communication – Ability to explain technical findings clearly to colleagues, engineers, and supervisors.
• Safety Awareness – Knowledge and practice of safe work procedures in industrial settings.
• Teamwork – Effective collaborator across production, engineering, and quality teams.
• Adaptability – Capable of handling emergencies, unexpected breakdowns, and evolving technologies.
• Continuous Learning – Willingness to learn new machines, processes, and emerging automation technologies.

Additional Information

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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [e-mail] .

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