Technician 3, Process

Western Digital Corporation; Bayan Lepas; Hybrid; MYR 36,000 - 60,000; Full time

Job summary

Western Digital Corporation in Penang is seeking a manufacturing test and process coordinator to support daily test operations, manage test cells, and improve product quality and cost efficiency. You will oversee recipe setups, ensure ISO safety compliance, and assist engineers on daily operations and special projects.

The role emphasizes continuous improvement of testing processes and quality systems, including early failure analysis and documentation, with collaboration across production,

Qualifications

• Diploma or equivalent in mechanical/electrical/electronics/mechatronics or related field.
• 3–5 years in manufacturing, preferably in process development/sustaining.
• Familiarity with basic software troubleshooting and reading technical docs.

Responsibilities

• Support departmental objectives and daily test operations.
• Coordinate Glide and TDS processes, spec enhancement and improvements.
• Assist cost and quality initiatives related to test heads.
• Support quality improvement through analysis of customer returns.
• Drive test process and quality-system improvements (e.g., SMART Test, CAS).
• Coordinate Test Cell Controller processes, including recipe setup.
• Improve product quality via early detection, prevention, and post-test analysis.
• Ensure ISO compliance and safety rules in all activities.
• Assist engineers with daily ops and special projects.

Skills

Hands-on testing

Communication

Teamwork

Safety awareness

Adaptability

Continuous learning

Process troubleshooting

Reading technical docs

Education

Diploma in Mechanical/ Electrical/ Electronics/ Mechatronics or related field

Tools

Test Cell Controller systems

Robot/tester software

MS Windows software suite (Word/Excel/PowerPoint/Outlook)

Software propagation & version control

Job description

• Job Type (exemption status): Non-Exempt position - Please see related compensation & benefits details below
• Business Function: Process

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for peoplewho want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols

Qualifications

REQUIRED:

• Diploma Degree in Mechanical, Electrical, Electronics, Mechatronics or related field of study.

PREFERRED:

• 3-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining.
• Familiarity with basic software troubleshooting.
• Ability to read and interpret technical documentation (process flow, circuit diagram)
• Understanding of failure mechanisms and ability to isolate, detect, and correct process issues.
• Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.
• Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).Experience with process troubleshooting.
• Exposure to statistical tools.

SKILLS:

• Hands-on experience with test machine, robot, and tester software
• Ability to coordinate and verify software propagation and version control
• Experience with Test Cell Controller systems, including recipe setup and validation
• Basic troubleshooting of software alarms, system errors, and configuration issues
• Ability to work with process data, logs, and reports
• Communication – Ability to explain technical findings clearly to colleagues, engineers, and supervisors.
• Safety Awareness – Knowledge and practice of safe work procedures in industrial settings.
• Teamwork – Effective collaborator across production, engineering, and quality teams.
• Adaptability – Capable of handling emergencies, unexpected breakdowns, and evolving technologies.
• Continuous Learning – Willingness to learn new machines, processes, and emerging automation technologies.

Additional Information

#LI-LK1

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [e-mail] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [e-mail] .

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply