Technician

ComRel Technologies Sdn Bhd; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology service provider in Penang is seeking a motivated individual for a technical support role. The candidate will be responsible for ensuring smooth operation of products and providing continuous service support. Responsibilities include installation and maintenance of equipment, resolving customer issues, and building strong relationships. A valid driving license (Class D) and ability to work independently are essential. This position offers a positive work environment and opportunities for professional growth.

Benefits

Petrol allowance

Additional mileage claim

Medical claim (upon confirmation)

Insurance (upon confirmation)

Car park

Company trip upon achieving KPI

Career growth opportunities

Smart casual dress code

Positive work environment

Qualifications

• Must possess a valid Malaysian driving license (Class D) with own transport.
• Positive, self-motivated, and independent worker.

Responsibilities

• Ensure smooth running of assigned product and provide continuous service support.
• Installation and commissioning of machines/equipment on-site.
• Conduct preventive maintenance and troubleshoot equipment issues.
• Maintain strong relationships and provide after-sales support to customers.
• Address service concerns and solve technical problems collaboratively.

Skills

Good communication skills

Team player

Problem-solving abilities

Job description

Taking charge of product assigned and ensure smooth running and provides continuous service support. 负责产品分配，确保平稳运行，并提供持续的服务支持。

Installation and commissioning of machines/equipment on-site. 现场安装和调试机器/设备。

Undertake preventive maintenance, troubleshoot and repair equipment in house or on-site. 负责在内部或现场进行预防性维护，故障排除和维修设备。

Maintain good relationship and provide good after sales support to customer. 保持良好的关系，为客户提供良好的售后支持。

Liaise and work with customer to address service concerns and to solve technical problems. 能与客户联络并合作，以解决服务问题并解决技术问题。

Team player with mature personality and proficient in good communication skill. 具有成熟人格的团队合作精神，精通华语，具有良好的沟通能力。

Positive, self-motivated & demonstrated abilities in working independently. 积极，自我激励并表现出独立工作的能力。

Possess valid Malaysia driving license (class D) with own transport- car. 拥有有效的马来西亚驾驶执照 (Class D) 和自己的汽车。

Must be able to work after office hours if necessary. 如有必要，必须能够在办公时间之后工作。

Petrol allowance 汽油津贴

Additional mileage claim 额外里程申请

Medical claim 医疗索赔 (upon confirmation)

Insurance 保险 (upon confirmation)

Car park 停车位

Company trip upon achieving KPI 公司旅行-达到关键绩效指标 (upon confirmation)

Career growth, skills & relationship development 职业发展，技能和关系发展

Smart casual dress code 休闲着装要求

Positive and motivated working environment 积极进取的工作环境