Technician

PUNCAK STAINLESS STEEL & MACHINERY SDN BHD; Kulai; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading commercial kitchen equipment supplier in Johor, Malaysia, is seeking a Service Technician to perform servicing, maintenance, and repairs on commercial kitchen equipment. The ideal candidate will have a diploma in Mechanical, Electrical, or Mechatronics Engineering, strong problem-solving skills, and a valid driving license. Opportunities for career development and training are provided, making this role ideal for those looking for a long-term career in a supportive environment.

Benefits

Competitive basic salary + attractive commissions

Career development with a clear promotion roadmap

Priority internal promotion for permanent staff

Annual budget for staff training

Petrol, toll, and travel allowance

Yearly bonus review

Comprehensive training on products

Tools, uniform, and service vehicle provided

Qualifications

• Basic understanding of mechanical systems and electrical wiring.
• Eagerness to learn about new products and improve technical knowledge.
• Must possess a valid driving license (Class D or equivalent).

Responsibilities

• Perform servicing, maintenance, and repair of commercial kitchen equipment.
• Troubleshoot and diagnose mechanical or electrical issues.
• Assist with the installation and setup of new equipment at customer locations.
• Maintain clear service documentation and records.

Skills

Communication skills

Problem-solving abilities

Mechanical systems understanding

Electrical wiring knowledge

Education

Certificate/Diploma in Mechanical, Electrical, or Mechatronics Engineering

Job description

Benefits

• Competitive basic salary + attractive commissions
• Career development with a clear promotion roadmap
• Priority internal promotion for permanent staff
• Over RM20,000 annual budget allocated for staff training
• Petrol, toll, and travel/service allowance for outstation
• Positive, supportive, and team‑focused work culture
• Yearly bonus review and increment
• Company trip, team building activities, annual dinner, course training
• Comprehensive training on products and equipment
• Tools, uniform, and service vehicle provided

Key Responsibilities

Perform servicing, maintenance, and repair of commercial kitchen equipment (e.g. ovens, steamers, fryers) and food processing machinery (e.g. mixers, slicers, grinders).

Troubleshoot and diagnose mechanical or electrical issues, and carry out necessary repairs on‑site or in‑house.

Assist with the installation, setup, and testing of new equipment at customer locations.

Provide product guidance and hands‑on coaching to customers on proper usage and basic maintenance of equipment.

Continuously learn and improve product knowledge to handle a wide range of equipment models and brands.

Maintain clear service documentation, reports, and records.

Ensure adherence to safety guidelines and service standards.

Work closely with the service team to ensure timely and effective customer support.

Requirements

• Certificate/Diploma in Mechanical, Electrical, Mechatronics Engineering or a related field.
• Experience in commercial kitchen or machinery servicing is an added advantage (fresh graduates are also encouraged to apply with training provided).
• Basic understanding of mechanical systems and electrical wiring.
• Eagerness to learn about new products and improve technical knowledge.
• Good communication skills to explain equipment usage and maintenance to customers.
• Strong problem‑solving and troubleshooting abilities.
• Responsible, self‑motivated, and a good team player.
• Must possess a valid driving license (Class D or equivalent).
• Required language(s): English & Bahasa Melayu. Mandarin‑speaking candidates are preferred for Mandarin‑speaking clients.
• Minimum 1–2 years of experience in sales (F&B or equipment industry preferred).
• Self‑motivated, independent, and results‑driven.
• Own transport and willing to travel as required.

About Us

Puncak Stainless Steel and Machinery Sdn Bhd is a 19‑year professional business leader in the commercial kitchen equipment industry. We supply high‑quality stainless steel commercial kitchen equipment to restaurants, cafés, hotels, and other F&B establishments across the region.

We are committed to cultivating career growth, providing structured development plans, and offering genuine internal promotion opportunities.

Join us — not just for a job, but for a long‑term career.