Technician

Renaissance Hotels; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global hotel chain in Kuala Lumpur seeks a maintenance technician to handle guest repair requests and perform preventive maintenance. The ideal candidate should have extensive knowledge in HVAC, plumbing, and electrical systems, along with excellent guest interaction skills. This role is essential in ensuring all equipment functions properly while maintaining a high standard of guest service.

Qualifications

• Strong expertise in HVAC systems and maintenance.
• Ability to troubleshoot and repair electrical and plumbing systems.
• Knowledge in basic carpentry and general building maintenance.

Responsibilities

• Respond and attend to guest repair requests.
• Perform preventive maintenance on tools and equipment.
• Test, troubleshoot, and perform basic repairs on equipment.

Skills

Air conditioning and refrigeration

Electrical

Mechanical

Plumbing

Pneumatic/electronic systems and controls

Carpentry and finish skills

Kitchen equipment

Vehicles

Energy conservation

General building knowledge

Job description

Job Responsibilities

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut‑off valves for equipment and all utility shut‑offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guest‑room items. Program TVs and perform general housekeeping and engineering‑related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Qualifications / Key Knowledge Areas

• Air conditioning and refrigeration
• Electrical
• Mechanical
• Plumbing
• Pneumatic/electronic systems and controls
• Carpentry and finish skills
• Kitchen equipment
• Vehicles
• Energy conservation
• General building knowledge

Safety & Compliance

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work‑related information using computers. Perform other reasonable job duties as requested.

EEO Statement

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.