Technical Support Specialist — Hybrid/Remote

Zebra Technologies; Simpang Ampat; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A leading technology solutions provider in Penang seeks a Customer Support Specialist. This hybrid role requires a Bachelor's degree and 1-3 years of experience. Responsibilities include troubleshooting technical issues, communicating with customers, and collaborating with teams. Ideal candidates will have strong communication and customer service skills and be familiar with Microsoft Office. Make an impact every day and join a culture of innovation.

Qualifications

• 1-3 years demonstrated working experience required.
• Basic computer literacy with a working knowledge of Microsoft Office.
• Ability to articulate technical issues in simple terms.

Responsibilities

• Communicates basic technical solutions to customers.
• Documents customer interactions in real time.
• Collaborates with fellow technicians to solve problems.

Skills

Customer service skills

Communication skills

Technical problem-solving

Education

Bachelor's degree or Associate Degree

Tools

Microsoft Office

Job description

A leading technology solutions provider in Penang seeks a Customer Support Specialist. This hybrid role requires a Bachelor's degree and 1-3 years of experience. Responsibilities include troubleshooting technical issues, communicating with customers, and collaborating with teams. Ideal candidates will have strong communication and customer service skills and be familiar with Microsoft Office. Make an impact every day and join a culture of innovation.