Technical Support Engineer/Executive

EP Engineering Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading engineering company is seeking a candidate for a technical support role in Kuala Lumpur. The ideal candidate will be responsible for providing technical assistance, preparing bid tenders, and coordinating with various stakeholders. A degree in engineering is required, along with 1-2 years of experience in proposal and tendering, although fresh graduates are encouraged to apply. Excellent communication skills in English and Bahasa Malaysia are essential for success in this position.

Qualifications

• Degree in any Engineering Discipline or related science degree.
• 1-2 years of experience in proposal and tendering is preferred; fresh graduates are welcome.
• Experience in environmental consultation or software & hardware trading is advantageous.

Responsibilities

• Provide technical support for products under the company’s principals.
• Prepare and submit bid tenders and documents accurately.
• Coordinate with operations regarding logistics, invoices, and purchase orders.
• Perform site visits as required by clients.
• Attend technical meetings with clients and principals.

Skills

Effective communication

English proficiency

Bahasa Malaysia proficiency

Education

Degree in Engineering or related science

Job description

Fully responsible for technical support for products under the Company’s principals.

Responsible for the submission of bid tender and bid clarification timely and accurately.

To prepare and update Internal Documents for compliance tender submission requirements.

Responsible for projects assigned and ensure all projects should have the mechanism to monitor the progress.

To perform site visit as and when required by the clients.

To attend Technical Meeting with clients / principals.

Responsible to coordinate and work closely with operation supports with regards to Logistics, Invoices, and POs etc. To prepare the documentations and forward to Operations to invoice clients.

To work closely with Head of Business Unit and Technical Sales Engineer on the preparation of tender bid and to updates if there any new updates on the products and services.

To respond on time the Technical Clarification (TC) submitted by Clients. To ensure principal respond on time.

To update ITB and RFQ status.

To search and communicate with sub-vendor / contractors or the equipment suppliers for alternative to supply the products which is not in the principals’ range of products.

To assist other Technical support engineers / executives if requires the advice and submission of tender bid.

What we require?

At least a Degree in any Engineering Discipline or related science degree.

Preferably with 1-2 years of working experiences, especially in proposal and tendering. Fresh graduate is welcomed to apply.

Experience in environmental consultation or computer software & hardware trading will be at great advantage.

Able to communicate effectively at all levels.

Good command in English and Bahasa Malaysia, both written and oral.