Technical Support Engineer (based in Kulim)

PeopleLake Group; Kulim; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global manufacturing company is seeking a Technical Support Engineer to join their team in Kulim, Malaysia. The ideal candidate should be fluent in Mandarin, English, and Bahasa Malaysia, with over 3 years of relevant experience. Responsibilities include providing technical support to clients, offering assistance with product applications, and ensuring customer satisfaction. A valid driving license and willingness to travel are required, alongside attending training in China.

Qualifications

• At least 3 years of relevant work experience, preferably in semiconductor or PCB testing.
• Possess a valid driving license and able to travel for work.
• Willing to attend a one-month training in Dongguan, China after joining.

Responsibilities

• Provide after-sales service and technical support to key clients.
• Offer pre-sales and post-sales technical support for company products.
• Communicate with customers to understand their needs and ensure timely follow-up.

Skills

Fluent in Chinese (Mandarin)

Fluent in English

Fluent in Bahasa Malaysia

Good communication skills

Problem-solving abilities

Proactive attitude

Education

Bachelor’s Degree or higher

Job description

Overview

We are Hiring: Technical Support Engineer! We are looking for a skilled Technical Support Engineer to join our team in Kulim, Malaysia. The ideal candidate will possess strong problem-solving abilities and technical knowledge to assist our clients with their IT needs and ensure smooth operations.

Location & Role

Location: Kulim, Malaysia

Work Mode: Work From Office/Site

Role: Technical Support Engineer

About the company

A global manufacturer of high-end printed circuit boards and IC substrates, with a state-of-the-art facility in Kulim focused on advanced packaging and microelectronics production.

Responsibilities

• Provide after-sales service and technical support to key clients in Malaysia, including on-site assistance when needed.
• Offer pre-sales and post-sales technical support for company products, guide customers on product applications, and solve technical issues that arise during usage.
• Communicate with customers to understand their needs, gather feedback, and ensure timely follow-up and resolution.

Requirements

• Bachelor’s Degree or higher (or equivalent qualification).
• Fluent in Chinese (Mandarin), English, and Bahasa Malaysia.
• At least 3 years of relevant work experience; experience in semiconductor or PCB testing equipment is an advantage.
• Good communication and coordination skills, proactive attitude, and strong willingness to learn.
• Possess a valid driving license and able to travel for work.
• Willing to attend a one-month training in Dongguan, China after joining.

Ready to make an impact?

Apply now and let’s grow together!

For more information, you may reach out to Grace Tan via email [e-mail] or WhatsApp [phone].

PeopleLAKE is a full-service HR solution company providing Recruitment, HR Outsourcing, and Corporate Training. eLawyer Recruitment is part of PeopleLAKE Group. Visit us on https://peoplelake.asia/ follow us on https://www.linkedin.com/company/peoplelakegroup/ to get updates on latest job opportunities or for legal jobs visit on https://elawyer.com.my/ and follow us on https://www.linkedin.com/company/agensi-pekerjaan-els-sdn-bhd/