Technical Support Assistant

Private Advertiser; West Coast Division; On-site; MYR 20,000 - 100,000; Full time

Job summary

A regional company in Sabah is seeking a Technical Support Assistant with proficiency in Chinese to monitor customer operations and ensure compliance with ISO standards. The role includes frequent travel and requires good communication skills. Benefits include transportation, meals, and a uniform, with bonuses based on annual performance.

Benefits

Transportation provided

Lunch provided

Uniform provided

Performance bonuses

Organized sports activities

Qualifications

• Preferred candidate should have skills in discussing and planning schedules.
• Experience monitoring customer operations is essential.
• Knowledge of ISO systems is important.

Responsibilities

• Discuss and plan the visit schedule with Sales & Technical Section Head.
• Monitor customer operations and products performance.
• Ensure ISO system compliance in the Sales & Technical Section.

Skills

Proficiency in Chinese

Technical support skills

Job description

Responsibilities and Qualifications

• (a) To discuss and plan the visit schedule with Sales & Technical Section Head.
• (b) To monitor customer operations and products performance at customer's factory.
• (c) To ensure ISO system is maintained and enforced in the Sales & Technical Section.
• (d) Proficiency in Chinese is preferred, as the role involves communication with Chinese-speaking clients.
• (e) Due to the nature of the job, which involves regular site visits and frequent travel, male candidates are preferred.

Benefits

• Transportation provided along the main road from Tuaran and KK.
• Lunch provided.
• Uniform provided.
• Bonus depends on company yearly performance.
• Sports activities will be organized from time to time.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Technical Support Assistant?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?