Technical Project Manager – Customer & Quality Lead

V.S. INDUSTRY BERHAD; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading manufacturing company is seeking a Technical Support Engineer in Johor Bahru, Malaysia. The ideal candidate should possess a Bachelor's degree in engineering and have at least 5 years of relevant experience. Responsibilities include providing technical support, conducting product demonstrations, and collaborating with engineering teams. Strong communication and interpersonal skills are essential for success in this role, which involves travel to customer sites for training and support.

Qualifications

• Bachelor's degree in an engineering field.
• At least 5 years of experience in technical support, application engineering, or quality management.
• Strong communication and interpersonal skills are crucial.

Responsibilities

• Provide on-site and remote technical support to customers.
• Conduct product demonstrations and training sessions.
• Gather customer feedback and document requirements.
• Travel to customer sites as needed.
• Monitor process batches for quality issues.
• Work with customers and engineering teams on specifications.
• Participate in root cause analysis for quality issues.

Skills

Strong communication skills

Interpersonal skills

Education

Bachelor's degree in engineering

Job description

A leading manufacturing company is seeking a Technical Support Engineer in Johor Bahru, Malaysia. The ideal candidate should possess a Bachelor's degree in engineering and have at least 5 years of relevant experience. Responsibilities include providing technical support, conducting product demonstrations, and collaborating with engineering teams. Strong communication and interpersonal skills are essential for success in this role, which involves travel to customer sites for training and support.