Technical Product Manager - AI Neobank

JobCubby; Petaling Jaya; Hybrid; MYR 180,000 - 300,000; Full time

Job summary

BJAK is building an AI-native Neobank Superapp for Southeast Asia, covering payments, remittance, insurance, wealth, and trading. The role owns a product vertical end-to-end, from strategy to launch.

You will work closely with engineering and compliance to design scalable systems, incorporate AI where it adds value, and ensure regulatory requirements are met while delivering reliable, user-friendly products.

Qualifications

• 5+ years of product management experience leading complex technical products.
• Strong foundation in system architecture, APIs, data flows and distributed systems.
• Experience shaping designs with engineers and reviewing technical proposals.

Responsibilities

• Own a product vertical end-to-end from strategy to delivery and launch.
• Shape technical design with engineering across APIs, data flows and security.
• Drive trade-offs on correctness, speed, cost, and regulatory needs.
• Incorporate AI where it meaningfully improves outcomes with safeguards.
• Coordinate with cross-functional teams to align launch requirements.

Skills

Product management

Technical understanding

AI product experience

Payments knowledge

Job description

About BJAK

The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.

Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.

Today, we are expanding ways to help people in the region - this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.

We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.

If you're this person, we'd love to talk to you.

The Role

BJAK is building a AI Neobank Superapp for Southeast Asia across payments, remittance, insurance, wealth, and trading.

These products move real money. Reliability, regulatory requirements, and third-party financial rails are fundamental to the product - not considerations around the edges.

The Technical Product Manager owns a product vertical end-to-end, from strategy and outcomes through technical design, delivery, and launch.

We are AI-native by default, but AI is a means, not the goal. The bar is knowing where AI genuinely improves an outcome, where deterministic systems must remain in control, and how to build products that are reliable, auditable, and trusted.

What You’ll Own

• Owning a product vertical end-to-end, including strategy, metrics, roadmap, priorities and delivery.
• Shaping technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security and scalability.
• Driving trade-offs across correctness, speed, cost, reliability, regulatory requirements and user experience.
• Building regulatory requirements into the product across KYC, transaction monitoring, limits, privacy and licensing.
• Applying AI where it improves outcomes, with clear evaluation, safeguards, human oversight and failure handling.
• Shipping products around external dependencies, including regulatory approvals, financial rails and third-party partners.
• Aligning Engineering, Design, Compliance, Operations, Treasury and Finance around clear product decisions and launch requirements.

What We’re Looking For

• 5+ years of product management experience, including ownership of complex technical products from strategy through production.
• Strong technical foundation across system architecture, APIs, databases, workflows, failure modes and distributed systems.
• Experience working closely with engineers and ability to review, challenge and contribute to technical designs.
• Experience in payments, banking, remittance, insurance, trading or another regulated, high-consequence product domain.
• Strong product judgment and ability to make difficult trade-offs under technical, regulatory and operational constraints.
• Experience building with LLMs or AI products, including evaluation, reliability and understanding when AI should not be used.

Nice to have

• Engineering or highly technical product background.
• Experience building zero-to-one fintech or consumer products.
• Experience defining evaluation frameworks for ML or LLM-powered products.

Outcome

• Clear vertical strategy and legible roadmap
• Ships fast and clears the gates that actually block launch
• Money is correct and users are never misled about the state of their funds
• AI features are valuable, predictable and trusted
• Trade-offs made deliberately under uncertainty and hold up when challenged
• Engineering, design, compliance, and operations are aligned with minimal friction

Location

This is a hybrid role. You are expected to work from our local office at least 3 days per week, with the remaining days offering flexibility to work remotely.

Candidates should be based in, or able to work from, the location where the role is advertised.

Language

English is our main working language across global teams. Strong English communication is required.

Interview Process

• Online assessment or practical task
• Technical interview
• CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.