Technical Pre-Sales Specialist (Network & Security)

Mesiniaga Berhad; Subang Jaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading cybersecurity solutions company in Malaysia is looking for a Technical Pre-Sales Specialist to collaborate with sales teams and design innovative cybersecurity solutions. The ideal candidate will have a strong background in network and cybersecurity, excellent communication skills, and relevant certifications. Responsibilities include conducting product demonstrations, providing technical consultation, and maintaining customer relationships. Join us to engage with customers and drive impactful cybersecurity initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in a pre-sales or technical consulting role, preferably in network and cybersecurity.
• Possess certifications such as CISSP, CISM or similar.
• Strong understanding of network and cybersecurity technologies and solutions.
• Excellent communication and presentation skills.

Responsibilities

• Collaborate with sales teams to design and propose cybersecurity solutions.
• Conduct product demonstrations and proof-of-concept sessions.
• Serve as a technical advisor to customers, addressing queries.
• Assist in preparing responses to RFPs and RFIs.
• Build and maintain strong relationships with customers.
• Provide training and educational sessions on cybersecurity products.
• Collect feedback from customers to inform product development.
• Stay informed about industry trends and competitor products.
• Create and maintain technical documentation.

Skills

Problem-solving skills

Excellent communication skills

Technical consulting

Understanding of cybersecurity technologies

Education

Bachelor's degree in Computer Science or IT

Tools

Cybersecurity certifications (CISSP, CISM)

Job description

Technical Pre-Sales Specialist (Network & Security)

Responsibilities

• Solutions Design: Collaborate with sales teams to design and propose cybersecurity solutions that meet customer requirements.
• Product Demonstrations: Conduct product demonstrations and proof-of-concept sessions to showcase the capabilities and benefits of cybersecurity solutions.
• Technical Consultation: Serve as a technical advisor to customers, addressing their queries and providing insights into product integration and functionality.
• RFP/RFI Support: Assist in preparing responses to RFPs and RFIs, ensuring technical accuracy and alignment with customer needs.
• Customer Engagement: Build and maintain strong relationships with customers, understanding their business challenges and ensuring satisfaction with proposed solutions.
• Training and Education: Provide training and educational sessions to customers and partners on cybersecurity products and best practices.
• Feedback and Improvement: Collect feedback from customers to inform product development and improve future offerings.
• Competitive Analysis: Stay informed about industry trends and competitor products to effectively position the company's solutions.
• Collaboration: Work closely with sales, product development, and marketing teams to ensure alignment and support business objectives.
• Documentation: Create and maintain technical documentation, including solutions designs, integration guides, and best practice documents.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in a pre-sales or technical consulting role, preferably in network and cybersecurity.
• Possess certifications such as CISSP, CISM or similar.
• Familiarity with industry’s standards and regulations.
• Strong understanding of network and cybersecurity technologies and solutions.
• Excellent communication and presentation skills.
• Ability to translate complex technical concepts into business value.
• Strong problem-solving skills and attention to detail.
• Proficient in English and Bahasa (both written and verbal).