Technical Operations Assistant (Logistics & Machinery)

SYMPHONY MERIDIAN SDN BHD; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

A logistics and machinery company is seeking a Technical Operations Assistant to manage machine specifications and provide technical support during handling and delivery. The ideal candidate will have a diploma or degree in engineering and 2-3 years of relevant experience. Responsibilities include inspecting machinery, coordinating with logistics teams, and assisting in setup and testing at customer sites. Strong knowledge of CNC machines and good communication skills are essential for this role.

Qualifications

• 2-3 years of relevant experience in machinery handling or logistics coordination.
• Familiar with machine testing and installation procedures.
• Ability to read and interpret machine drawings and technical manuals.

Responsibilities

• Review machine specifications and manuals from overseas suppliers.
• Inspect machines for compliance with order specifications.
• Provide technical support during loading/unloading of machinery.

Skills

Knowledge of CNC machines

Problem-solving and analytical abilities

Good communication skills

Ability to multitask

Understanding of mechanical and electrical systems

Education

Diploma or Bachelor’s Degree in Mechanical, Electrical, Mechatronic, or Industrial Engineering

Job description

Technical Operations Assistant (Logistics & Machinery)

Review and understand machine specifications, manuals, and operating requirements from overseas suppliers.

Inspect machines upon arrival to ensure compliance with order specifications and check for damages or missing components.

Provide technical support during machine handling, loading/unloading, and delivery to customer sites.

Coordinate with logistics and warehouse teams for proper storage, packaging, and transportation of machinery.

Assist in basic setup, testing, and commissioning of machines at customer locations (if required).

Communicate with suppliers for technical clarification, troubleshooting, or spare parts inquiries.

Prepare technical documentation such as inspection reports, handover checklists, and delivery notes.

Ensure all handling activities comply with safety and quality standards.

Support after-sales service and provide customer guidance on basic machine operation or maintenance (as required).

Collaborate with internal departments to ensure timely project execution.

Travel to customer sites, warehouses, ports, or supplier locations (locally and abroad) as part of operational and technical duties.

JOB SPECIFICATION

Qualification Requirements

• Diploma or Bachelor’s Degree in Mechanical, Electrical, Mechatronic, or Industrial Engineering.
• Minimum 2–3 years of relevant experience in machinery handling, logistics coordination, or technical service (fresh graduates with strong technical background may be considered).
• Strong knowledge of CNC machines.
• Strong understanding of mechanical and electrical systems, particularly industrial machinery.
• Ability to read and interpret machine drawings, wiring diagrams, and technical manuals (English and basic Chinese reading ability is an advantage).
• Familiar with machine testing, troubleshooting, and installation procedures.
• Experience in logistics or import/export handling of heavy equipment or machinery.
• Good communication skills for coordination with suppliers, logistics teams, and customers.
• Strong problem-solving and analytical abilities.
• Knowledge of safety handling procedures and documentation practices.
• Willing and able to travel frequently within Malaysia and occasionally overseas.

Personal Attributes

• Detail-oriented and proactive.
• Hands-on and willing to be on-site for inspection or installation.
• Able to multitask and work under minimal supervision.
• Good teamwork and customer-focused mindset.
• Flexible and adaptable to travel schedules or operational demands.