Technical Manager

JLL; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading real estate services firm in Johor Bahru is seeking a qualified individual to manage M&E services and ensure compliance with HSE standards. This role involves facility management, team leadership, and vendor oversight within a critical environment. Ideal candidates will have a background in mechanical or electrical engineering, with at least 3-4 years of relevant experience. Excellent communication skills are a must, along with the ability to work effectively in fast-paced environments.

Qualifications

• 3-4 years of relevant experience in engineering or critical environment space.
• Having 33KV Chargeman Certificate will be an advantage.
• 1-2 years’ experience in operation of electrical and mechanical services in data centre.

Responsibilities

• Manage M&E services and ensure maintenance effectiveness.
• Assist in implementing operation standards and procedures.
• Oversee vendor performance as per SLA/KPI.
• Ensure site compliance to HSE standards.
• Manage ad-hoc projects and team schedules.

Skills

Facility Management

Team Management

Communication Skills

HSE Management

Vendor Management

Education

Tertiary Qualifications in Mechanical, Electrical or Operational Engineering

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

Responsibilities

• Facility Management (Operation & Maintenance)

• Assist in the implementation of operation related standards and procedures, preventive and planned maintenance program, repair & replacement initiative program, and helpdesk management to minimize the risk of plant failure.

• Recommend continuous management initiatives and energy management plan, actively searching for opportunities to achieve better results and increase energy efficiency (PUE).

• Create and update the site asset register and ensure statutory compliance are in place.

• Review stock levels of the required inventory of spares on site.

• Sound written and oral communication skills. Good presentation skills required for client review meetings.

• Manage ad‑hoc related projects.

• Competent in undertaking Job Hazards Analysis (JHA).

• Submit relevant reporting data and ensure timely submission to Facilities Manager.

• Provide 2nd level support and manage site operation in absence of Facilities Manager.

• HSE Management: ensure site safe working environment and compliance to HSE standards.

• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.

• Procurement & Vendor Management: conduct performance assessment of technical vendors and ensure delivery as per SLA/KPI, assist Facilities Manager and ensure vendor procurement processes comply with Client and JLL guidelines.

• < Team Management: prepare job descriptions for all technical staff and assign relevant manpower; provide advice to tech team and manage work schedule.

• Helpdesk Team Management: prepare job description for Helpdesk Administrator and ensure SLA/KPI adhered to with superior customer service.

Qualifications and Ideal Experience

• Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.

• 3‑4 years of relevant experience in engineering, semiconductor or critical environment space.

• Having 33KV Chargeman Certificate will be an advantage.

• 1‑2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.

• Excellent people skills and ability to interact with a wide range of client and vendor staff.

• Critical environment experience within similar sized site or operation.

• Experienced with continuous improvement initiatives, client relationship and preparation of.

• Hands‑on experiences and knowledge in M&E and building related systems, e.g. CRAU, chillers.

• Lead major DC activities during non‑office hours where appropriate.

Location: On‑site – Johor Bahru, Malaysia