Technical Engineer Support - Healthcare IT

YARWARD MALAYSIA SDN BHD; Subang Jaya; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading healthcare IT company located in Subang Jaya is seeking a Technical Engineer Support. This role involves supporting sales teams, preparing proposals, and providing training and technical support to clients. Ideal candidates are fresh graduates with a diploma or higher in engineering or IT, possess knowledge of CAD software, and can communicate effectively in Bahasa Malaysia, English, and Mandarin. A positive, self-motivated attitude is essential, along with a willingness to travel.

Qualifications

• Fresh graduates are encouraged to apply.
• Good communication skills in Bahasa Malaysia and English.
• Must be independent and self-motivated.

Responsibilities

• Support sale team activities and recommend suitable systems.
• Prepare proposals and quotations as required.
• Work with Brand Principal to get technical documents.
• Keep technical documents and job sheets up to date.
• Provide technical support and product training to clients.
• Provide pre- and post-sales support to customers.

Skills

Basic knowledge on CAD software

Good command of Bahasa Malaysia

Good command of English

Good computer skills on MS Word, Excel, PowerPoint

Write and speak in Mandarin

Technical knowledge on basic electrical

IP networking system

Good listening skills

Problem-solving skills

Education

Diploma or higher in engineering, computer science, Information Technology

Job description

Technical Engineer Support - Healthcare IT

This position is offered on a permanent basis with 6-months’ probation period, confirmation is subject to performance.

Key Responsibilities:

• Support sale team activities and recommend suitable system and solutions to the customer requests received.
• Prepare proposals and quotations as required within established timelines, under the supervision of senior staffs.
• Work with Brand Principal to get technical documents of the products and know-how, to support tenders or projects.
• Keep all technical documents, job sheets and records up to date.
• Provide technical support and product training to the clients as and when required.
• Provide pre- and post-sales support to customers as and when required.

Requirements:

• Fresh graduate on diploma or higher in engineering, computer Science, Information Technology, or a related field are encouraged to apply.
• Basic knowledge on CAD software is required.
• Good command of Bahasa Malaysia and English (write and speak).
• Good computer skills on MS Word, Excel, PowerPoint.
• Write and speak in Mandarin to effectively communicate with Mandarin-speaking clients; technical knowledge on basic electrical / ELV, IP networking system is an advantage.
• Independent, self-motivated, and capable of working under pressure.
• Good listening, communication, and problem-solving skills.
• Self-motivated, self-discipline, positive attitude, and able to work independently in a teamwork environment with minimum supervision.
• Willing to travel and have driving license with own transport.