Technical Content Developer 2

Lam Research; Selangor; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Remote work options

Job summary

Lam Research is seeking an experienced Instructional Designer to shape logistics knowledge with engaging learning experiences. You will develop training materials, SOPs, and e‑learning content, simplifying complex processes for operable, compliant outcomes.

Collaborating with SMEs and trainers, you will create storyboards, scripts, and frameworks, and ensure LMS compatibility across Journey Hub and other platforms. A hybrid on‑site/remote role supports ongoing workforce development.

Qualifications

• Diploma or Bachelor’s degree in Instructional Design, Logistics, Supply Chain, Communications, or related fields.
• 3–5 years of experience in instructional design, content development, or technical writing.
• Experience developing both WBT and ILT training content.

Responsibilities

• Create training materials, SOPs, job aids, WBT, and ILT content.
• Simplify complex logistics processes into clear, user‑friendly learning materials.
• Ensure content accuracy and alignment with operational standards.
• Apply instructional design principles to develop effective learning solutions.
• Create storyboards, scripts, and training frameworks.
• Partner with SMEs and trainers to validate content.
• Develop interactive e‑learning, videos, infographics, and multimedia content.
• Utilize tools such as Articulate Storyline/Rise and Adobe Creative Suite.
• Ensure LMS compatibility and SCORM/xAPI compliance.
• Develop facilitator guides, participant workbooks, and presentation decks.
• Support classroom, virtual, and blended learning delivery.
• Maintain training libraries, version control, and content governance.
• Administer Journey Hub, reporting, and course updates.
• Update content to reflect process and system changes.
• Work with logistics trainers and operations teams to identify learning needs.
• Support onboarding, upskilling, and cross‑training initiatives.

Skills

Instructional Design

Content Development

WBT/ILT

Storyboarding

Education

Diploma or Bachelor’s degree in Instructional Design, Logistics, Supply Chain, Communications, or related fields

Tools

Articulate Storyline/Rise

Vyond

Adobe Captivate

Camtasia

Photoshop

Job description

Overview

The Global Operations Group integrates information systems, facilities, supply chain, logistics, and manufacturing to drive efficient global operations and support Lam's profitable growth. This is a Fixed‑Term 12‑month contract position.

Impact you’ll make

• You will shape how logistics knowledge is delivered by creating engaging learning experiences that drive operational excellence, compliance, and workforce development.

What You’ll Do

Content Development

• Create training materials, SOPs, job aids, WBT, and ILT content.
• Simplify complex logistics processes into clear, user‑friendly learning materials.
• Ensure content accuracy and alignment with operational standards.

Instructional Design

• Apply instructional design principles to develop effective learning solutions.
• Create storyboards, scripts, and training frameworks.
• Partner with SMEs and trainers to validate content.

Digital Learning

• Develop interactive e‑learning, videos, infographics, and multimedia content.
• Utilize tools such as Articulate Storyline/Rise and Adobe Creative Suite.
• Ensure LMS compatibility and SCORM/xAPI compliance.

Training Support

• Develop facilitator guides, participant workbooks, and presentation decks.
• Support classroom, virtual, and blended learning delivery.

Content & LMS Management

• Maintain training libraries, version control, and content governance.
• Administer Journey Hub, reporting, and course updates.
• Update content to reflect process and system changes.

Collaboration

• Work with logistics trainers and operations teams to identify learning needs.
• Support onboarding, upskilling, and cross‑training initiatives.

Who We’re Looking For

Education & Experience

• Diploma or Bachelor’s degree in Instructional Design, Logistics, Supply Chain, Communications, or related fields.
• 3–5 years of experience in instructional design, content development, or technical writing.
• Experience developing both WBT and ILT training content.

Technical Skills

• Proficient in Articulate Storyline/Rise, Vyond, Adobe Captivate, Camtasia, and Photoshop.
• Familiar with LMS platforms such as Journey Hub, Cornerstone, or SAP SuccessFactors.
• Basic HTML/CSS and multimedia design knowledge.

Instructional Design

• Strong understanding of ADDIE, Bloom’s Taxonomy, and adult learning principles.
• Skilled in creating storyboards, scripts, e-learning modules, SOPs, and job aids.

Soft Skills

• Excellent communication and collaboration skills.
• Strong attention to detail and project management abilities.
• Ability to work effectively with trainers, SMEs, and operations teams.

Preferred Qualifications

• Certifications:
  • Train-the-Trainer (TTT)
  • Certified Professional in Learning and Performance (CPLP)
  • Adobe Captivate Specialist or similar eLearning certification
• Experience with SCORM/xAPI standards and LMS administration.

Exposure to warehouse and logistics systems (SAP MM/WM/EWM, Oracle SCM).

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal‑opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non‑discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company’s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On‑site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1‑2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.