Technical Business Analyst (Hybrid Working Mode)

Data Flows; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions company is seeking a Technical Business Analyst for a hybrid working role in Kuala Lumpur. Responsibilities include requirements gathering, project planning, and solution design. The ideal candidate has at least 2 years of experience in a similar role, a relevant degree, and strong analytical, communication, and interpersonal skills. Knowledge of Agile methodologies and various programming concepts is preferable. Full-time position, Monday to Friday, 9 AM to 6 PM.

Qualifications

• At least 2 years experience in Business Analyst.
• Experience with software development, software testing and issue tracking.
• Fluent in English.

Responsibilities

• Collaborate with stakeholders to understand business goals and needs.
• Define project scope, deliverables, and timeline.
• Collaborate with development teams to design solutions.

Skills

Analytical skills

Interpersonal skills

Communication skills

Experience with REST API

Knowledge of Agile methodologies

Education

Diploma or Degree in Computer science or related field

Tools

MySQL Database

Cloud Infrastructures (AWS/GCP)

Git Flow

Job description

Technical Business Analyst (Hybrid Working Mode)

We develop customised, enterprise-grade solutions to empower businesses to effectively communicating and engaging with their customers via their digital channels. We have 2 offices in Malaysia, which is Kuala Lumpur & Kota Kinabalu. We aim to provide top-notch tech solutions with data and strategy to elevate our client's customers' digital experience. We provide the following services to our clients: Technology Consultation, Custom Development, UI/UX Website Development, Mobile Apps Development, DevOps. Learn more about us at our website www.dataflows.co

Job Responsibilities

Requirement Gathering & Analysis

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Act as the primary point of contact with end users to understand their needs, collect and clarify requirements.
• Translate high-level business objectives into actionable technical specifications.
• Define and present business/technical process work flow using various diagrams such as flow charts and sequence diagrams to clients and technical team.
• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders to prevent misunderstandings and ensure that everyone is on the same page.

Project Planning & Monitoring

• Define project scope, project deliverables/milestone and timeline.
• Oversee project activities, monitor progress, and ensure adherence to deadlines.

Solution Design

• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities. Which includes making decisions about UI/UX, data flow, and integration points.

Testing & Validation

• Collaborate with the development team to verify the software is functioning according to specifications.
• Coordinate and Conduct User Acceptance Testing (UAT) with clients.
• Track, document, and verify bugs or issues and ensure they are resolved before final delivery.

Documentation

• Create and maintain comprehensive project documentation such as business requirements, functional requirements, process flows, use cases, and test plans.

Job Requirements

• Diploma or Degree in Computer science or related field.
• At least 2 years experience in Business Analyst
• Experience with software development, software testing and issue tracking.
• Knowledge of Agile or Scrum methodologies is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in cross-functional teams.
• Knowledge with various programming concepts or technologies such as REST API, Microservices Architecture, Git Flow, MySQL Database, Cloud Infrastructures (AWS/GCP).
• Fluent in English.
• Occasional travel may be required to meet with clients, stakeholders, or project teams.
• Full time position. 9AM to 6PM (Monday to Friday)