Tech Business Analyst, APAC

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading company seeks a Tech Business Analyst to support the development of a Digital Native Insurance Platform in the Asia Pacific. The role involves engaging stakeholders, analyzing requirements, and driving process improvements. The ideal candidate has extensive experience in the insurance sector and is proficient in SQL, with strong communication and problem-solving skills.

Benefits

Diversity and Inclusion initiatives

Comprehensive training and development opportunities

Support for volunteering and community activities

Qualifications

• Minimum 7+ years of relevant experience in the insurance industry.
• Strong proficiency with SQL.
• Recent Agile delivery experience highly regarded.

Responsibilities

• Engage with business stakeholders on product & process requirements.
• Analyze requirements, identify gaps, and suggest improvements.
• Document data requirements for products.

Skills

Analytical skills

Problem-solving skills

Communication skills

Relationship-building skills

Influencing skills

Tools

SQL

Job description

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The Opportunity:
Join us as a Tech Business Analyst to support the development of our web application serving customers in the Asia Pacific Region.

Be part of a new team building an end-to-end Digital Native Insurance Platform designed for high automation and straight-through processing across the full insurance value chain.

Responsibilities:

• Engage with business stakeholders on product & process requirements.
• Analyze requirements, identify gaps, and suggest improvements.
• Identify opportunities for automation and process simplification.
• Make pragmatic decisions, communicate effectively, and gain stakeholder buy-in.
• Document data requirements for products like quotations, policies, and claims.
• Document business rules for automation and process management.
• Configure products, processes, and rules in the system (training provided).
• Collaborate with IT vendors, partners, and internal teams for project delivery.

Experiences & Skills:

• Minimum 7+ years of relevant experience.
• Insurance industry experience as a Business Analyst.
• Proficiency with SQL.
• Coding experience (any technology) is a plus.
• Recent Agile delivery experience is highly regarded.
• Understanding of IT project delivery, Agile, and DevOps methodologies.
• Strong analytical and problem-solving skills.
• Detail-oriented with the ability to understand business requirements.
• Excellent communication and relationship-building skills.
• Influencing skills and ability to work across diverse Asian cultures.

At Zurich, we value Diversity and Inclusion, encouraging you to bring your whole self to work. Our initiatives foster an environment where everyone feels welcome, regardless of background, beliefs, or culture.

We offer comprehensive training and development opportunities and support employee involvement in volunteering and community activities.

Make a difference, be challenged, inspired, supported, and love what you do. Join us.

You are the heart & soul of Zurich!

We think outside the box, challenge the status quo, and focus on positives. Our culture is our top priority, earning us the Great Place To Work Certification. #GPTWcertified