Team Manager - Beckman NACO Collections (US time)

Pall Corporation; Kuala Lumpur; Remote; MYR 90,000 - 120,000; Full time

Job summary

A leading filtration technology firm in Kuala Lumpur is seeking a Team Manager to lead the collections team. In this role, you will develop strategies to enhance collections performance and manage day-to-day operations. The ideal candidate has over 5 years of experience in a financial role and strong leadership skills. This position offers competitive benefits and opportunities to make a significant impact.

Benefits

Comprehensive health benefits

Paid time off

Qualifications

• 5+ years of experience in collections or a similar financial role.
• Proven track record in managing teams and driving performance.
• Experience in a managerial role is required.

Responsibilities

• Lead and manage the collections team.
• Develop and execute strategies to enhance collections performance.
• Oversee day-to-day collections operations.
• Identify process improvement opportunities.
• Prepare and present reports on collections performance.

Skills

Strategic thinking

Performance management

Customer relationship management

Data analysis

ERP system knowledge

Education

Bachelor’s degree in Accounting, Finance, Business Administration or related field

Tools

Oracle

Job description

About Pall Corporation

Find what drives you on a team with a more than 75‑year history of discovery, determination, and innovation. As a global leader in high‑tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible. Discover how our diverse, talented people are leading the way in harnessing the collective power of science, perspectives and passion to partner with our customers to solve their most critical challenges – and how you can play your part in our world‑class team as a Team Manager.

In This Role

• Lead and manage the collections team, including recruiting, training, development, performance evaluations, feedback and alignment with company goals.
• Develop and execute strategies to enhance collections performance, reduce overdue accounts, and improve recovery rates. Set departmental goals and KPIs and monitor progress.
• Oversee day‑to‑day collections operations: account management, payment negotiations, dispute resolution, and adherence to company policies and industry regulations.
• Identify process improvement opportunities and lead initiatives to enhance department efficiency and effectiveness, implementing best practices, new tools and technologies as needed.
• Prepare and present detailed reports on collections performance, account statuses and team activities. Analyze data to identify trends, potential issues, and areas for improvement, and provide actionable insights to senior management.
• Handle escalated customer interactions and complex cases, ensuring high levels of customer satisfaction and resolution of issues. Build and maintain strong relationships with key clients and stakeholders, working closely with Sales, Finance and Customer Service to address account issues and ensure a cohesive approach.
• Ensure compliance with legal and regulatory requirements related to collections. Manage risk exposure by assessing account statuses and implementing appropriate risk mitigation strategies.

Essential Requirements

• Education: Bachelor’s degree in Accounting, Finance, Business Administration or a related field. Professional certifications are advantageous.
• Experience: 5+ years of experience in collections or a similar financial role, with a proven track record in managing teams and driving performance. Experience in a managerial role is required.
• Skills: Operating knowledge of ERP system – Oracle. Preferred but not mandatory.
• Attributes: Strategic thinker with a proactive and results‑driven mindset, ability to manage multiple priorities, work under pressure and adapt to changing conditions.
• Working shift: This is in line with your appointment role to support the US team.
  • Daylight Saving – from 8:00 pm to 5:00 am or 11:00 pm to 8:00 am MYT
  • Non‑Daylight Saving – from 9:00 pm to 6:00 am or 12:00 am to 9:00 am MYT

Benefits

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.