Team Leader, Bancatakaful Specialist

Affin Bank Berhad; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A financial institution in Kuala Lumpur seeks a Team Leader, Bancatakaful Specialist to drive business growth and manage a sales team. Key responsibilities include enhancing customer service, leading training, and ensuring compliance with policies. Candidates should be Malaysian, have Takaful certification, and several years of banking experience, possessing strong sales and interpersonal skills.

Qualifications

• At least 5 years of experience in the banking industry.
• Minimum of 3 years in Bancassurance/Bancatakaful business.
• Open to Malaysian citizens only.

Responsibilities

• Grow the Bancatakaful business and fee-based income for AFFIN bank.
• Drive personal Advisory Takaful production and formulate action plans to achieve team’s production targets.
• Recruit sales staff according to the approved headcount.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Sales-driven

Communication skills

Interpersonal skills

Presentation skills

Positive attitude

Adaptability

Education

Certified with Takaful Basic Examination (TBE)

Job description

Team Leader, Bancatakaful Specialist page is loaded

Team Leader, Bancatakaful Specialist

Apply locations Menara Affin, TRX | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: JR102883

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Job Responsibilities

• Grow the Bancatakaful business and fee-based income for AFFIN bank.
• Drive personal Advisory Takaful production and formulate action plans to achieve team’s production targets.
• Provide training and briefings on products, identify training needs for staff, and perform other service functions (e.g., joint sales visits, enhance team members’ knowledge and coaching).
• Ensure the team maintains high standards of customer service in line with AFFIN and STMKB standards.
• Participate and coordinate in the bank’s sales and promotion activities.
• Ensure sales team’s services to customers comply with internal and external policies, guidelines, and regulations.
• Track performance and productivity of sales staff.
• Recruit sales staff according to the approved headcount.

Qualifications and Experience

• Certified with Takaful Basic Examination (TBE) for Family Takaful.
• At least 5 years of experience in the banking industry or a minimum of 3 years in Bancassurance/Bancatakaful business.

Skills and Knowledge

• Open to Malaysian citizens only.
• Fluent in English and Bahasa Malaysia.
• Positive attitude and adaptability to changes in the working environment.
• Ability to meet deadlines and scope under work pressure.
• Computer literacy at a user level.
• Willing to travel.
• Sales-driven with excellent communication, interpersonal, and presentation skills.
• Good interpersonal, problem-solving, and management skills.
• Strong marketing skills with the ability to interpret complex financial information.

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