Team Leader

AEON; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Klang City is seeking a candidate for management in retail operations. Responsibilities include maintaining asset condition, ensuring compliance with company policies, and developing team skills through training. The ideal candidate possesses a Diploma or Degree, has 2-3 years of relevant experience, and is proficient in MS Office applications. The role requires teamwork, commitment, and the ability to work various shifts including weekends and holidays.

Qualifications

• Possess at least a Diploma or Degree in any field.
• 2-3 years of experience in retail operations management or related field.
• Must be computer literate in MS Office applications.

Responsibilities

• Keep the Company's assets in good operating condition.
• Emphasize teamwork to create a harmonious working environment.
• Provide and organize team training to improve professional skills.

Skills

Communication with customers

Teamwork and teambuilding

Problem-solving

Independence and discipline

Education

Diploma/Degree in any field

Tools

MS Word

MS Excel

MS PowerPoint

MS Teams

Job description

Overview

Listen and communicate positively with customers to build a strong and loyal relationship. Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately. Participate in store re-opening process by welcoming customers and filling up the shortages.

Responsibilities

• Organization Efficiency: Keep the Company's assets in good operating condition.
• Observe and comply with Company's policies.
• Ensure that Assets are in good condition and to train team member to do the same as well.
• Participating in ensuring that all safety and security equipment are in good working condition.
• Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation.
• Emphasize on teamwork and teambuilding to create a happy and harmonious working environment.
• Provide assistance and have good communication with your team.
• Be independent and disciplined.

Employee training and Development

• To participate in any training activities being assigned to.
• Provide and organize training to improve professional skills of your team.
• Lead and motivate your team to achieve results and to develop their career/knowledge/skills.
• Adhere to store budgeted expenditure.
• Propose action plan to control operating expense better.
• Provide correct report and figures and be responsible on it.
• To update known loss.
• Returning of goods are done according to the procedures.

Qualifications

• Possessed at least Diploma/Degree Holder in any field.
• 2-3 years of working experiences in retail operations management/related field.
• Computer literacy: MS Word, MS Excel, MS PowerPoint, MS Teams.
• Able to work on shift including Off Day, Rest Day or Public Holiday.
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