Tea Barista / Senior Tea Barista / Assistant Supervisor / Supervisor

JS Nikmat Rasa Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local beverage outlet in Kuala Lumpur is seeking a dedicated individual to prepare beverages and ensure excellent customer service. Responsibilities include supervising staff, maintaining product quality, and engaging with customers to promote new menu items. Ideal candidates should be team-oriented and committed to delivering high service standards.

Responsibilities

• Prepare tea, coffee, and other beverages according to standard recipes and presentation guidelines.
• Ensure product quality, taste, and consistency in every order.
• Greet and serve customers in a friendly and professional manner.
• Handle customer inquiries, feedback, and complaints courteously.
• Promote new products or special menu items to customers.
• Assist in daily opening and closing duties, including cash handling and inventory checks.
• Maintain cleanliness and hygiene at workstations and dining areas.
• Monitor stock levels and inform the manager of any shortages or ordering needs.
• Ensure compliance with food safety, hygiene, and SOP standards.
• Supervise and guide junior Tearista during shifts.
• Train new staff on drink preparation, SOPs, and customer service.
• Support the outlet supervisor in managing shift schedules and task assignments.
• Motivate the team to achieve sales and service targets.

Job description

Prepare tea, coffee, and other beverages according to standard recipes and presentation guidelines.

Ensure product quality, taste, and consistency in every order.

Greet and serve customers in a friendly and professional manner.

Handle customer inquiries, feedback, and complaints courteously.

Promote new products or special menu items to customers.

Assist in daily opening and closing duties, including cash handling and inventory checks.

Maintain cleanliness and hygiene at workstations and dining areas.

Monitor stock levels and inform the manager of any shortages or ordering needs.

Ensure compliance with food safety, hygiene, and SOP standards..

Supervise and guide junior Tearista during shifts.

Train new staff on drink preparation, SOPs, and customer service.

Support the outlet supervisor in managing shift schedules and task assignments.

Motivate the team to achieve sales and service targets.