Talent Acquisition Lead

Castlery; Johor Bahru; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading furniture company in Johor Bahru is looking for a Senior Recruiter to oversee hiring for their Malaysia market. This role involves sourcing and onboarding staff while collaborating with remote teams and ensuring compliance with local regulations. The ideal candidate has strong experience in high-volume recruitment and excellent communication skills, with a focus on building positive candidate experiences. This position offers the opportunity to be part of the company's growth and success.

Qualifications

• Proven experience in high-volume recruitment, ideally with customer service and logistics.
• Strong sourcing skills to build lasting talent pipelines.
• Self-starter with the ability to work independently and collaborate with remote teams.

Responsibilities

• Oversee hiring for the Malaysia market focusing on Customer Experience roles.
• Build and maintain a local talent pipeline for quick hires.
• Ensure a positive candidate experience and seamless onboarding.
• Collaborate with the global recruitment team to align strategies.
• Stay informed on Malaysia's employment regulations for compliance.

Skills

High-volume recruitment experience

Sourcing skills

Excellent communication skills

Relationship-building

Familiarity with local labor laws

Job description

At Castlery, we're making it about creating a space to thrive in and be their best self. The People team is supporting a team obsessively passionate about our mission and create a place where you will want to show up every single morning and thrive together.

As a Senior Recruiter based in Johor Bahru Malaysia, you will play a crucial role in sourcing, hiring, and onboarding staff, mostly based in Malaysia, as we expand internationally. You'll be responsible for organizing hiring events, reducing our reliance on external recruitment partners, and ensuring a positive candidate experience. Working independently, you'll collaborate with remote teams and build relationships with local talent to meet our growing business needs.

Candidates based outside Johor Bahru are encouraged to apply if relocation is an option.

Key Responsibilities

• Oversee hiring for our Malaysia market, focusing mainly on Customer Experience agents and team leads, warehouse staff, and other operational support roles for the Singapore headquarters.
• Build and maintain a local talent pipeline, supporting quick hires as business needs shift
• Foster a positive candidate experience and ensure a seamless onboarding process
• Collaborate remotely with the global recruitment team, based in Singapore, to align hiring strategies and share insights
• Stay informed on Malaysia's employment regulations to ensure full compliance

What We're Looking For

• Proven experience in high-volume recruitment, ideally with customer service (CX), and logistics related hiring
• Strong sourcing skills with the ability to build lasting talent pipelines
• Excellent communication and relationship-building skills
• Self-starter who thrives working independently and can effectively collaborate with remote teams
• Familiarity with local labor laws and hiring best practices in Malaysia

What we promise

Our first promise - the ride of a lifetime

You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We're committed to our employees' growth and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.