Talent Acquisition Business Partner

ShopBack; Remote; MYR 70,000 - 90,000; Full time

Job summary

A prominent cashback platform in Kuala Lumpur seeks an experienced Talent Acquisition professional to drive strategic talent acquisition initiatives. The role includes building talent-mapping, sourcing candidates, and leading the recruitment lifecycle. Ideal candidates will have 4-6 years of experience, excellent English communication skills, and the ability to multitask in a fast-paced environment. Join a collaborative, growth-focused team dedicated to redefining brand and consumer connections.

Benefits

Competitive compensation

Work-From-Anywhere benefit

Career progression opportunities

Collaborative culture

Qualifications

• 4-6 years of talent acquisition experience from in-house or recruitment agency.
• Excellent written and verbal English skills for global communication.
• Ability to multitask efficiently and meet deadlines.
• Self-starter with problem-solving skills.
• Process-driven with fast adaptation to new tools.

Responsibilities

• Create and maintain strategic talent-mapping.
• Source and generate a talent pool for key hires.
• Participate in recruitment lifecycle, including selection.
• Drive end-to-end interview processes.
• Support onboarding processes.

Skills

Talent acquisition experience

Excellent written and verbal English skills

Multitasking

Self-starter

Process driven

Bias to action

AI tool usage

Tools

Google Suite

ATS Systems

Hiring platforms

Job description

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

As part of the Regional Talent Acquisition Team, you'll be a key member in driving talent acquisition initiatives at ShopBack across the region. In this role, you will be a key partner to stakeholders across the region, and gain first-hand exposure to work on initiatives that impact the business at local and group level. Your efforts will directly influence the talent density and growth at ShopBack.

Your Adventure Ahead

Talent Acquisition

• Create, build and maintain strategic talent-mapping, for potential passive candidates to fill current and prospective roles
• Sourcing and generating talent pool for key hires across markets as part of our expansion plans
• Participate in the recruitment lifecycle, which involves sourcing, screening, and selection of ideal candidates
• Drive end-to-end interview process and effectiveness
• Support onboarding onsite

Business Partnering

• Be a strong business partner to hiring managers and leadership team on driving talent acquisition efforts

Projects

• Driving and implementing employer branding initiatives
• Supporting projects that drive process optimisation at group level

AI Adoption

• Use of AI tools (e.g. ChatGPT) to develop new or improve workflows, enhance productivity, and drive hiring efficiency at scale.

Essentials to Succeed

• 4 - 6 years of talent acquisition experience; open to both in-house and recruitment agency background
• Excellent written and verbal English skills to communicate effectively to candidates and stakeholders across markets globally
• Ability to multitask efficiently and work under demanding deadlines
• Self-starter with the ability to prioritise and complete tasks and solving problems
• Process Driven: Ability to ramp up fast with new processes and tools such as Google Suite, ATS Systems and Hiring platforms
• Bias to Action: ability to thrive in a fast-paced environment and drive outcomes with speed and quality; detail-oriented
• AI Adoption:Demonstrated use of AI tools (e.g. ChatGPT) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths

and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team

on a journey to global scale.

Competitive compensation

based on your performance.

Candid, open, and collaborative culture

where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit

to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data‑protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [e-mail].