Takaful Product Specialist Trainer

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a Training Specialist to develop and deliver training solutions that align with business objectives. The role includes designing training content, coaching sales personnel, and monitoring performance to ensure sales effectiveness. Candidates should have a relevant degree, 2-3 years experience in the financial sector, and excellent command of English and Bahasa Malaysia.

Qualifications

• 2-3 years experience in takaful or retail financial services.
• Proficiency in English and Bahasa Malaysia.

Responsibilities

• Design and develop training content for agency members.
• Coach takaful planners in sales activities.
• Monitor implementation and measure post-training benefits.

Skills

Training development

Coaching and motivating

Sales effectiveness

Performance monitoring

Knowledge of Shariah Financial Planning

Education

Bachelor’s degree in Business Administration or related field

Job description

Overview

The incumbent is responsible for implementing training solutions that are aligned with departmental learning objectives. His/her responsibility is to develop and conduct sales performance training programs to drive sales effectiveness and high performance of the distribution channels in Zurich Takaful Malaysia Berhad, manage the training quality of TMDC, periodical monitoring of the performance to ensure achievement of business plan and ensure the sales effectiveness through training programs.

Responsibilities

• Design and develop effective, result-driven content to support the learning and development needs of agency members.
• Cultivate the capacity of takaful planners to carry out sales activities effectively and efficiently.
• Coach and motivate the takaful planners in developing the skills needed to perform their responsibilities.
• Develop high performance takaful planners and assess continuously the training needs through structured training activity.
• Monitor implementation of training programs to ensure effective execution.
• Monitor and measure post-training to ensure delivery of the desired post-training benefits, identify performance gaps and follow-up with appropriate remedial actions to close the identified gaps.
• Research, benchmark and propose content to meet current and future business needs of a sales-driven culture and work environment.
• Ensure the agency force complies and fulfils all training requirements.

Qualifications

• A bachelor’s degree from a recognized university specializing in Business Administration, Insurance, Education & related disciplines.
• Have at least 2-3 years of working experience in takaful and/or retail financial services business in the areas of Training, Sales & Marketing.
• Knowledge and qualification in Shariah Financial Planning is an added advantage.
• Good command of spoken and written English and Bahasa Malaysia.
• Enthusiastic, self-motivated and passionate about people development.
• Has a sense of urgency and works independently.

About Zurich and Culture

At Zurich we are proud of our culture. We are passionate about diversity and inclusion. We want you to bring your whole self to work; we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics. With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. You are the heart and soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work Certification. Our company culture is our top priority! #GPTWcertified

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur
Schedule: Full Time
Recruiter name: Jesreena Kaur