T&T Manager - Technology Strategy & Transformation - Japanese Client Services - SEA

Deloitte PLT; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading consulting firm is seeking a talented professional for a role focused on technology-driven transformation in Kuala Lumpur. The candidate will lead diverse teams, develop digital strategies, and support client transformations using solutions like ServiceNow. Proficiency in both Japanese and English is essential, alongside consulting experience. This position offers a unique opportunity to drive impactful change across businesses in Southeast Asia.

Qualifications

• Experience in projects at a consulting firm, vendor, or systems integrator related to SCM, enterprise architecture, or digital transformation.
• Proven track record of contributing to securing projects and leading project execution.
• Native-level Japanese proficiency and business-level English proficiency, or vice-versa.

Responsibilities

• Lead mixed local and JCS teams in technology transformation projects.
• Collaborate with consultants to develop tailored DX strategies.
• Support client transformation using Deloitte solutions.

Skills

Leadership

Project Management

Digital Transformation

Team Collaboration

Strategic Thinking

Tools

ServiceNow

Job description

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We strive to advise clients on how to deliver purpose‑led growth and embed equitable, inclusive, and sustainable business practices. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated and everyone is recognised for their contributions.

Location: Bangkok, TH | Kuala Lumpur, MY | Ho Chi Minh City, VN | Hanoi, VN | Jakarta, ID | Manila, PH | Singapore, SG

The Technology Strategy & Transformation (TS&T) unit is focused on addressing corporate management challenges with technology and digital expertise, jointly promoting and supporting transformation, and contributing to further corporate value creation. In Southeast Asia, the unit supports clients ranging from establishing new companies to redesigning business units, providing comprehensive consulting services that blend strategy, architecture, and technology delivery.

Responsibilities

• Lead and manage mixed local and JCS teams in the delivery of technology‑driven transformation projects, ensuring alignment with key objectives and priorities.
• Collaborate with industry, M&A, and cloud strategy consultants to develop and deliver tailored DX strategies, new digital organizations, and technology architecture plans.
• Support client transformation from advisory to implementation and operation using ServiceNow and other Deloitte solutions, focusing on IT business transformation, employee experience improvement, and industry‑specific DX.
• Develop and execute comprehensive optimization plans for enterprise IT, including architecture redesign, legacy modernization, digital platforms, and cloud journeys.
• Demonstrate leadership by developing diverse, high‑performing teams, building productive relationships, making informed decisions, and delivering superior value and high‑quality results to stakeholders.

Qualifications

• Experience in projects at a consulting firm, vendor, or systems integrator related to the themes described in this role (e.g., SCM, enterprise architecture, digital transformation).
• Experience managing global projects with mixed teams including local members and delivering project outcomes.
• Proven track record of contributing to securing projects through proposal activities and leading project execution.
• Native‑level Japanese proficiency and business‑level or higher English proficiency, or vice‑versa.
• Current employment at a consulting firm, IT vendor, or SIer with engineering or architectural experience (cloud, data architecture, etc.).
• Experience with implementation and operation of ServiceNow or similar platforms.
• Experience in conceptualizing, establishing, and executing new businesses and in planning and proposing business plans from a technology department perspective.
• Experience driving transformation in business reform and in consulting projects focused on Southeast Asia.
• Strong motivation to promote client transformation, propose solutions to executives such as CIOs and CDOs, and actively develop new services and customer value.

Due to the volume of applications, only shortlisted candidates will be notified.

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